Just and Overview...

As the Digital Campaign Success Manager (DCSM), you would be working with Manta's direct business-to-business clients. The focus of this position is to provide world-class customer service while working with our clients to oversee and consult on their digital marketing campaigns. Your marketing strategy recommendations and directions in this role will be key in driving business growth for our clients. We will only be considering candidates within the state of Utah.

Focus point:
Marketing Strategy, Project Strategy, Client Communication, Point of Contact for Clients

Compensation: $21.50/hour + DOE (annual equivalent of $44,720 per year)

Why Join Boostability?

• Semi-annual bonus and raise opportunities
• Paid time off, 10 paid holidays, and a paid floating holiday
• Health, dental, orthodontia, vision, and 401k benefits
• Internet allowance
• HSA company match
• Great company culture
• Work-from-home structure

What You’ll Be Doing...

• Act as a marketing strategy expert for our clients
• Oversee and approve marketing strategy and campaigns such as SEO, website builds and optimization, business citations, PPC, CRO, and other digital marketing strategies
• Make recommendations, strategize, and work closely with our clients on their marketing campaigns
• Act as the liaison between vendors and clients to:
• Set up marketing products
• Manage reporting
• Be a resource for questions
• Upgrade and downgrade services upon request
• Manage client retention
• Schedule calls with clients and provide outstanding customer service via phone and email communications
• Manage notes, appointments, and to do’s through the CRM

What You’ll Need to Succeed...

• 2+ years of digital marketing experience basics
• 2+ years of customer service experience
• Outstanding written and verbal communication skills. The ability to provide outstanding customer service experience to our clients and vendors
• Especially interested in a working knowledge of:
• SEO basics (content marketing, link curation, technical SEO, citation optimization)
• Website basics
• Basic knowledge of Google Analytics and Search Console
• Working knowledge of the following is a plus:
• Google Ads and Bing Ads
• CRO
• Programmatic
• Social media marketing
• Email marketing
• Competitive analysis
• Ecommerce marketing
• Excellent time management/project management skills
• Dedication to quality and high level of follow through
• Proficient in Google Apps and Tools (ie: Gmail, Drive, etc)

Average percentage of time spent by category:

• 30% Phone Communication - Verbal communication with a client or vendor representatives.
• 30% Written Communication - Written email communication with a client or vendor representatives.
• 20% Marketing Strategy - Performing marketing strategy building tasks (email marketing, social media marketing, keyword research, managing PPC and SEO campaigns)
• 20% Training - Internal and external training to stay on top of industry updates and trends.

Job Type: Full-time

Pay: From $21.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Lehi, UT 84043: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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