Dietary Account Manager Job at Healthcare Services Group

Healthcare Services Group Altoona, WI 54720

Manages the dining services program in a single site according to Healthcare Services Group (HCSG) policies and procedures, and federal/state requirements. Must hold state and/or federal required credential within no more than three months of placement in Dining Services Director/Account Manager position. Provides leadership, support and guidance to ensure that food quality standards, inventory levels, food safety guidelines and customer service expectations are met. Consistently embodies the characteristics necessary to drive the Company’s Purpose, Vision, Values, and DNA. Maintains records of income and expenditures, food, supplies, personnel and equipment and provides reports to HCSG District Manager on such. Makes sure facility has sufficient supplies. Takes periodic inventories of supplies and materials, trains new employees, and recommends dismissals. Acts as liaison between building occupants, client managers or administrators and HCSG staff. The Manager must be able to communicate effectively all directives from client managers, building occupants and administrators to HCSG staff. Must be able to perform the essential job functions of dietary aide, cook, and dishwasher positions for purposes of training and assisting when there are callouts. Training, quality control and in-servicing staff to HCSG standards is an essential part of the Manager’s responsibility and includes touring kitchen several times per day to assess work quality using QCIs for documentation purposes. The Manager is a department head in the facility and must conduct themselves and their department in a professional manner. SECTION 2A: ESSENTIAL FUNCTIONS OF THE JOB. JOB FUNCTION People Management & Development. * Interviews, hires and orients dietary staff for the dietary department. Page 2 of 6 * Maintains proper staffing levels, scheduling all dietary staff. Maintains personnel files in a locked cabinet. * Supervises, coordinates and evaluates work of all dining services employees in preparing and serving food, and cleaning facilities and utensils in a production kitchen. * Drives employee engagement through championing PVV and Company recognition program/s. * All other duties as assigned. Financial Management. * Conducts planning and budgeting. * Manages a cost-effective program. * Forecasts and plans the purchase of food, supplies and equipment. * Maintains required records including food production, inventory, income/expense, meal counts and personnel records. * All other duties as assigned. Customer Service. * Interacts appropriately with residents, client, other personnel and the public. * Responds to customer preferences and industry trends to plan menus; insuring food is prepared by methods that conserve nutritive value, is palatable and attractive to residents, and of a quality that is acceptable to and meets the needs of residents. * All other duties as assigned. Food preparation and Safety. * Ensures that established sanitation and safety standards are maintained. * Oversees and participates in the preparation and serving of food. * Must be able to perform the essential job functions of dietary aide, cook, and dishwasher positions. * All other duties as assigned

Job Types: Full-time, Part-time

Benefits:

  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Referral program
  • Vision insurance

Schedule:

  • Day shift
  • Evening shift
  • Holidays
  • Weekend availability

Supplemental pay types:

  • Signing bonus

Ability to commute/relocate:

  • Altoona, WI 54720: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location




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