Desktop Support Technician Job at Adventist Health Sonora
Adventist Health is more than an award-winning health system. We provide whole-person care to our communities and champion the greater good - from the operating room to the boardroom, we are driven by our unique passion to live God's love through health, wholeness and hope. From Oregon to Oahu, we have a calling to always do more. Now is your chance to apply your passion to our mission.
We're looking for someone to join our team as a Desktop Support Technician who:
Provides application support to employees. Maintains personal computers and related hardware. Assists Network Engineers with installation of software and hardware.
Essential Functions:
- Performs computer system maintenance, repairs, and installations. Monitors and controls computer equipment by operating the central console or an online monitor. Monitors hardware systems using operating systems utilities.
- Provides user support, training, and education. Ensures prompt, professional, and courteous response to requestors of computer services. Assists end users with problems and requests for information and equipment specifications.
- Installs and implements personal and network computer equipment. Maintains service level agreements with various end-user departments and enterprise business units.
- Performs other job-related duties as assigned.
You'll be successful with the following qualifications:
Education:
- High School Education/GED or equivalent: Preferred
- Associate's / Technical Degree or equivalent combination of education/related experience: Preferred
Required Licenses/Certifications:
- Microsoft Technology Associate (MTA) - Infrastructure and Desktop: Preferred
- Dell certification: Preferred
- A+ certification: Preferred
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.
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