Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 47 schools in NYC a fair shot at reaching his or her potential.

Job Description

As a critical member of the Family Engagement Team, the Data Scientist, Family Engagement will be a results-driven leader who brings a deep understanding of relationship management measurement and analytics to drive continuous improvement in the quality of our families’ Success Academy experience.

Key responsibilities include:

• Collect, maintain, and analyze all data about our recruitment, enrollment, and retention pipeline

• Analyze family life cycle and lifetime value to make recommendations to Marketing, Scholar Flow, and School Management teams

• Support the Family Engagement function during the development of ongoing initiatives and with ad hoc requests

• Provide actionable, data-rooted insight into parents’ behaviors and preferences at various stages of their child’s educational journey

• Produce clear analyses and reports for diverse constituents of school and network-based staff about our family engagement efforts and market opportunities

• Determine the KPIs that most appropriately measure effectiveness against external and competitive benchmarks

• Collaborate with the Enterprise Data & Analytics team in requirements for network-wide reporting and dashboards

• Educate Family Engagement Team on new measurement capabilities with recommendations for use cases

• Develop and conduct trainings for colleagues to enable self-service for recurring analytics tasks

A successful candidate will have the following qualifications, skills, experience and characteristics:

• Minimum bachelor’s degree in statistics, data science, marketing, business, or related field. MBA preferred

• At least three years of experience in data analysis in a customer relationship management, marketing, or consumer research environment

• Highly functional knowledge of or expertise in analytical, database, and/or CRM software

• A demonstrated ability to design and lead research projects that produce insightful and actionable analysis

• Strong presentation and data visualization skills to communicate data analysis in compelling ways to an executive audience

To join our team, please upload a cover letter and resume that outlines your candidacy. Your cover letter should explain in detail your qualifications for the position. Resumes without cover letters will not be reviewed. (Note: While completing the online application your cover letter may be uploaded to the same screen where you will find the resume you uploaded earlier in the process.)

Already an employee of Success Academies? Please go to your Okta Dashboard> Workday> Applications> Career to apply via our Internal Careers page.

We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth.Learn more about our philosophy, benefits, and team at https://jobs.successacademies.org/working-here/.

Success Academy Charter Schools does not offer employment-based immigration sponsorship.