About the Role:
Custom Glass Solutions is seeking a talented individual to join our Customer Service Team! This position requires an extremely perceptive person who possess the ability to relate to customers at all levels. As unique situations present themselves the successful candidate must be sensitive to customer needs, corporate goals and company reputation. The Customer Support Assistant will interface with multiple areas of the business including accounting, customer service, management and operations. This position will primarily be remote (work from home) based out of our Worthington, OH location.

• Are you willing to work between the hours of 8:00am-7:00pm M-F; part-time, up to 25 hours per week?
• Are you a reliable self-starter who enjoys working independently from home?
• A successful candidate will be available to spend approximately 3 weeks training onsite in our Worthington, OH office location, before transitioning to working from home.
• Do you have a minimum of 3 years customer service, receptionist or call center experience?
• Can you answer and/or route customer calls and emails to the appropriate department while processing insurance claims?
• Are you able to multi-task between different programs and tasks, while using a dual-monitor system?
• Can you employ accurate data entry and coordinate activities with both internal and external customers?

You will succeed in this position if you:

• Demonstrate high energy level and the drive to proactively execute all customer support related duties in a dynamic business environment.
• Exhibit strong written and verbal communication and conflict resolution skills.
• Express ability to effectively multitask in a fast and ever-changing work environment.
• Demonstrate commitment to professional and ethical standards including sound judgement and strong problem-solving ability.
• Possess proficient knowledge of Excel, Outlook, Teams and Microsoft 365 suit.

About the Team:
At Custom Glass Solutions, our Customer Service team provides professional, knowledgeable, efficient and honest service, all while being respectful and building strong customer relationships. This team determines the reputation of the company and understands the importance of ensuring each customer interaction is positive. Each day our team goes above and beyond to carry out the Core Elements of our business: Safety First, Do the Right Thing, Wow the Customer, Relationships Matter, and a Can- Do Attitude!

About the Company:
Custom Glass Solutions is one of the world's premier manufacturers of large format laminated glass products, with three Ohio locations (Worthington, Upper Sandusky, and Fostoria) and one Pennsylvania location (Trumbauersville). Our mission is to be the preferred provider of high-quality glass products, services and solutions. We deliver superior results by providing meaningful work for our employees, developing opportunities with our suppliers and cultivating strong partnerships with our customers.

What You Will Enjoy!
We have an exceptionally talented workforce that we value above all else. We are fully invested in our employees and provide them with hands-on training, compensation that is based upon individual contribution, unlimited career growth opportunities, and the motivation to be and do more. We take great pride in a workplace culture where our employees have the freedom and encouragement to reach beyond the ordinary. We are also very proud of a management structure that is designed to avoid bureaucratic nonsense and allows our entrepreneurial-minded employees to flourish.

• Excellent Compensation
• Competitive Benefits Package
• Medical
• Dental
• Vision
• Life Insurance
• Identity Theft Protection
• Pet Insurance
• 401K and Company Match
• Paid Vacation and other Paid Time Off

Custom Glass Solutions, LLC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Custom Glass Solutions, LLC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.