Customer Service Specialist Job at Snapology of Lancaster and Reading
Our clients are looking for ways to help their children be successful in school and life. And they need engaging and fun programs that help build the skills their children need to achieve that success. That is why they bring their children to Snapology. We are the industry leader of children’s STEM programs and have the best enrichment instructional team in Lancaster County.
Our Customer Service Specialist (CSS) helps keep us connected with our parents through email, text, phone, and in-person communications. They are known for their bright, cheerful personalities, their exceptional written and verbal communication skills, their desire to listen and understand the needs of our parents and their children, and their ability to help families learn about our programs and make the best choice for their child. It is their confident friendly personality that helps parents feel safe and comfortable bringing their children to Snapology.
New Customer Service team members are excited to master the training for our programs so they can confidently recommend the best option for each family to meet the needs and desires they have for their children. That is what makes each day so satisfying – you know that you are making a positive impact in the lives of families, which is why our customer feedback is often “Snapology is a great place for kids! [and] . . . provides a unique learning experience that is both fun and educational” and “We are very impressed and happy with the staff, facility and programming at Snapology.” We couldn’t be prouder of our team.
Not every minute of a CSS’s day is spent with customers. They are also a difference-maker to the team because organization is their jam. They help our programs run smoothly by creating essential communications about programs, answering phone inquiries and booking programs, replying to email and text communications, checking children in and out, recording and entering data, capturing amazing in-program photographs, and managing photos and documents – allowing our teaching staff to focus on what they do best - leading our top-notch STEM programs.
Many of our employees find us because the are looking for something fun and rewarding while having the flexibility to get their kids on the bus, volunteer at their school, or run errands with ease. They are looking for a position where true work-life balance is possible. And, yes, extra income is nice, but it is even sweeter when you feel like you are making a difference in the world without sacrificing what’s important to you do to it.
When a team member falls in love with us, they have the opportunity to develop new skills and competencies and advance into higher leadership positions.
To join our fun-loving, inspiration-spreading team, apply for our Customer Service Specialist position!
Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Our Customer Service Specialist (CSS) helps keep us connected with our parents through email, text, phone, and in-person communications. They are known for their bright, cheerful personalities, their exceptional written and verbal communication skills, their desire to listen and understand the needs of our parents and their children, and their ability to help families learn about our programs and make the best choice for their child. It is their confident friendly personality that helps parents feel safe and comfortable bringing their children to Snapology.
New Customer Service team members are excited to master the training for our programs so they can confidently recommend the best option for each family to meet the needs and desires they have for their children. That is what makes each day so satisfying – you know that you are making a positive impact in the lives of families, which is why our customer feedback is often “Snapology is a great place for kids! [and] . . . provides a unique learning experience that is both fun and educational” and “We are very impressed and happy with the staff, facility and programming at Snapology.” We couldn’t be prouder of our team.
Not every minute of a CSS’s day is spent with customers. They are also a difference-maker to the team because organization is their jam. They help our programs run smoothly by creating essential communications about programs, answering phone inquiries and booking programs, replying to email and text communications, checking children in and out, recording and entering data, capturing amazing in-program photographs, and managing photos and documents – allowing our teaching staff to focus on what they do best - leading our top-notch STEM programs.
Many of our employees find us because the are looking for something fun and rewarding while having the flexibility to get their kids on the bus, volunteer at their school, or run errands with ease. They are looking for a position where true work-life balance is possible. And, yes, extra income is nice, but it is even sweeter when you feel like you are making a difference in the world without sacrificing what’s important to you do to it.
When a team member falls in love with us, they have the opportunity to develop new skills and competencies and advance into higher leadership positions.
To join our fun-loving, inspiration-spreading team, apply for our Customer Service Specialist position!
Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.