Customer Service Representitve Job at San Lorenzo Bikinis
San Lorenzo Bikinis is seeking a customer service associate to be responsible for online order fulfillment, customer service, processing exchanges/returns, merchandise organization, and inventory management. The online store location is a fun, energetic, fast-paced environment that has a fantastic team and work ethic. We are looking for a vibrant personality who is eager to learn and adapt to the high orders and customer inquiries. If you are that person and are up for fun new fast-paced nature, then this position is for you! Responsibilities include but are not limited to:
-Answering all phone calls and emails.
-Acting as a live chat operator and assisting customers with any inquiries.
-Processes customer returns and exchanges.
-Pulling and processing all customer orders.
-Assisting with inventory management.
-Restocking packing and shipping supplies.
-Preparing new merchandise shipments for release.
-Assisting with shipping as needed.
-Maintaining phone log, live chat log, hold, return, and vendor report logs.
Candidates should possess the following professional traits:
-Extremely organized
-Ability to work in a fast-paced environment.
-Detail-oriented
-Comfortable working with and talking to people.
-Leadership experience
-Strong time management skills and knowledge to multi-task
Experience with management, customer service, or in sales/retail is preferred but not a requirement for employment.
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Work Location: One location
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