An exciting opportunity:

Buchanan Company is seeking an enthusiastic Customer Service Representative/Quote Specialist to join our team at our corporate office in Huntington Beach, CA. As a CSR/Quote Specialist, you will coordinate day to day activity for new business prospects, track quote activity in our CRM, and maintain front line communication with customers. You will share in the mutual desire to acquire, activate and service new and existing clients and grow our 40+ years of expertise. Our projects are chute & compactor systems in multi-story high-density residential and commercial projects. This is an exciting opportunity for someone looking to grow in their Sales career and be a part of a collaborative environment!

If you enjoy learning and working in a creative, problem-solving, team environment with supportive managers who recognize your success, and provide opportunities for growth, training, and development, we would like to talk with you!

What you may do in a day:

• Develop and review proposal documents with prospects.
• Utilize our real time Customer Relationship Management system to manage project opportunities, maintain status, and measure results.
• Communicate with customers and internal staff to clarify information and requirements, and influence customer decisions.
• Build and maintain a strong working relationship with Sales and Estimating department teammates and other staff members.

Why join our exceptional team?

• Stability: Buchanan is the industry leader in a highly visible, growing business niche.
• Growth: We are a growing business, and our people grow with us.
• Benefits: Medical, Dental, Vision & Life Insurance.
• Paid Time-Off: Sick, Vacation and Holidays.
• Educational Assistance & Training Programs.
• $25.00 - $28.00 per hour DOE

The ideal Customer Service/Quote Specialist will have:

• High school diploma required; Associate or Bachelor’s degree preferred.
• Experience with CRM information systems.
• Inside Sales, Customer Service or Quoting experience.
• Proficiency in the use of MS Office applications.
• High attention to detail with a demonstrated ability to meet timelines, manage multiple priorities and work cross-functionally.
• Strong, clear, and effective verbal and written communication skills.
• Excellent problem solving and organizational skills.
• Proven ability to meet deadlines, with adaptability and flexibility in a fast-paced environment.

To learn more about us, please visit us at: https://buchananinc.com

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Huntington Beach, CA 92649: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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