Job Summary

The full-time Customer Service Representative for our Denver, CO facility isn’t just a job – it’s a starting point to an awesome career with a great company. We hire motivated individuals who want to grow with us. We will equip you with the knowledge and skills you need to succeed. We have an incredible track record of promoting from within at our facility. Opportunities to advance into higher roles of responsibility and pay are everywhere. You can be our next success story!

This role is perfect for an individual who approaches their work professionally, loves to be a part of a team, and wants to help us get better every day. If that sounds like you, come join this industry leader!

Job Highlights

• Starting wage is $20.00 per hour
• Full Time
• Comprehensive Benefits Package
• Advancement Opportunities
• DailyPay Partners (Work Today, Get Paid Tomorrow)

Here’s What You’ll Get To Do

• Maintain broad knowledge of clients, products, and services of the organization.
• Document customer interactions and transactions.
• Accurately process phoned, faxed, and e-mailed quotes and orders in accordance with cut-off times and other time constraints that may exist.
• Data entry of fax, email, and phone orders for production.
• Coordinate between sales and production to meet customer deadlines.
• Communicate and keep customers informed regarding quotes, pricing, order status, proactive sales, delivery status, technical information, production capabilities, and general return information.
• Resolve product or service problems by clarifying customer's complaints determining the cause of the problem, selecting and explaining the best solution to solve the problem expediting correction or adjustment, and following up to ensure resolution
• Answer telephone promptly and transfer callers to appropriate departments
• Greet customers in a courteous, friendly, and professional manner through written and verbal communication
• Assist co-workers as needed Requirements HS Diploma or GED Associates Degree or above preferred
• Written & verbal communication skills
• Proficient 10-key typing

What We’re Looking For

• Organized
• Self-motivated
• Ability to prioritize workload in a fast-paced office environment
• Ability to work in a team environment

Physical Requirements

This position is largely sedentary; however, caution needs to be taken when listing files, boxes, and opening file cabinet drawers to avoid injuries to hands, back, and neck; proper ergonomics should be maintained while working at the desk/workstation.

**reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job**

Work Today, Get Paid Tomorrow

Oldcastle BuildingEnvelope has partnered with DailyPay to offer you the ability to access your earnings before your next paycheck based on current hours worked. You can transfer your earnings instantly for $2.99 per transaction or the next day for $1.99. Certain terms and conditions apply.

What OBE Offers You

• Highly competitive base pay
• Comprehensive medical, dental, and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A culture that values opportunity for growth, development, and internal promotion

About OBE

OBE has a long and proud heritage. We are a collection of family businesses, regional companies, and large enterprises that together form the OBE family. OBE operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

OBE is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability-If you want to know more, please click on this link.

Oldcastle BuildingEnvelope is an E-Verify Employer.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)