Customer Service Representative (CSR) Job at Forte Express Plumbing & Heating Inc.
Experienced Customer Service Representative (CSR)
High Volume, Fast Paced!
Plumbing Knowledge a plus but not necessary for the right candidate
Answering calls in a timely, efficient and knowledgeable manner.
Representing the company in a professional and courteous manner.
Understanding the company's products and service related offerings.
Performing other administrative duties that are assigned.
Addressing customer inquires and service requests.
All aspects of Data Entry including entering of complete and accurate documentation of actions performed into our database.
Dispatching field personnel as required, Continual interaction throughout the day
Work Closely with other departments and managers to address the clients needs.
*To qualify, we are looking for candidates who have: *
Clear, articulate speaking voices with excellent telephone skills.
Clear thinking and prioritizing under all circumstances with Special attention to Detail
The ability to work in a fast-paced and high-volume environment.
The ability to communicate clearly, both in writing and verbally.
Knowledge of Microsoft Applications (word/Excel)
Ability to perform Internet Research as needed
A desire to learn and develop new skills such as industry based computer programs
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Wallington, NJ 07057: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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