Customer Service Rep, Heart Center, Port Angeles, 0.6 FTE, Day Shift Job at Olympic Medical Center
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Customer Service Rep, Heart Center, Port Angeles, 0.6 FTE, Day Shift
JOB SUMMARY:
The Customer Service Representative in the Heart Center performs tasks necessary to promote efficient departmental functions and operations. This position is responsible for daily activities, including but not limited to patient scheduling, timely and accurate entering of data into multiple computer systems, verifying insurance coverage and obtaining authorization for services, preparing charts, faxing and disposition of medical records, readying patients for their visits per department protocols, and assisting with answering phones and patient registration. The Customer Service Representative provides backup coverage for other clerical staff members in their absence.
QUALIFICATIONS:
Education
High school diploma or equivalent preferred
Experience
1-year minimum experience as Customer Service Assistant required with OMC or equivalent as determined by OMC.
Knowledge of medical terminology required.
Completed required training for and has the ability to work at all Heart Center locations.
Licensure/Credentials
Medical Assistant certificate preferred
Union
UFCW Local 21 Support Services
Olympic Medical Center is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please visit www.eeoc.gov.
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