Customer Service Rep Job at Iannarino Fullen Group
Iannarino Fullen Group Phoenix, AZ 85040
From $15.79 an hour
Position Description
- Position location: 4635 S. Central Ave. Phoenix, 85040. CSR Position performs a high level of customer service functions that will support Human Service Supervisor and Human Service Specialists. Duties will involve solving difficult customer service complaints/issues over the phone or face-to-face. Will be responsible for clerical functions such as providing referrals to customer for community resources, greet clients and assess purpose of the office visit, register applications using AZCCATS systems, manage a high volume of emails through Google, faxes, interoffice mail, and UPS mail. Prepare outgoing mail/and distribute incoming, filing, archiving, ordering supplies, and other office procedures as needed.
Skills Required
- Candidate should be able to manage a high volume of emails and mail, do filing, answer phones, and greet clients.
Additional Information
- Each employee or contractor of the Department of Economic Security who is employed in a customer service position shall have a valid fingerprint clearance card issued pursuant to ARS 41-1758.07. Candidates for this position shall be subject to a search of both the Child Protective Services Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459. 7 6
Job Type: Full-time
Pay: From $15.79 per hour
Benefits:
- Health insurance
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
Ability to commute/relocate:
- Phoenix, AZ 85040: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What is the best email to reach you?
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
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