Buhler Group in Plymouth, MN is looking to hire a full-time Customer Relations / Sales Solution Specialist to develop opportunities for long-term collaboration with our customers. Are you friendly, personable, and customer service-oriented? Do you want an opportunity to advance your career in sales and business administration? Would you like to join an innovative sustainable technology and manufacturing company dedicated to changing the world for billions of people? If so, please read on!

This sales position earns a competitive wage. We provide excellent benefits, including health, dental, vision, a health savings account (HSA), short- and long-term disability, a 401(k) with a 6% company contribution, 15 days of vacation time, sick time, parental leave, and exciting development and training opportunities. If this sounds like the right business administration opportunity to use your customer service skills, apply today to join our sustainable technology and manufacturing company!

ABOUT BUHLER GROUP

Buhler Group is a family-owned Swiss company that creates sustainable innovations for a better world. Our aim is to transform the world's most pressing food and mobility challenges into sustainable technologies, process solutions, and business models. Two billion people each day enjoy foods produced on Bühler equipment, and one billion people travel in vehicles manufactured with parts produced with our machinery. Having this global relevance, we are in a unique position to turn today's global challenges into sustainable and good business.

At Buhler, our employees are empowered to show initiative and take responsibility. In our family-oriented company, personal success goes hand in hand with shared success, which is why we foster a diverse and inclusive workplace where integrity and courage are key drivers of our success. When you join our team, you get access to personal development opportunities and exceptional benefits to encourage you to make a difference in the lives of our customers.

A DAY IN THE LIFE OF A CUSTOMER RELATIONS / SALES SOLUTION SPECIALIST

As a Customer Relations / Sales Solution Specialist, you're responsible for taking the lead in opportunity development, quotations, and negotiations for related service solutions. You identify business units and contract opportunities in your assigned region. Using your consulting skills, you determine suitable commercial models for customers ranging from transactional sales to outcome-based pricing. You drive our technology sales process while coordinating cross-disciplinary teams through process steps. By tracking your regional contracts portfolio, you analyze profitability, risk, and customer satisfaction.

Additionally, you maintain a working knowledge of alternative offerings through our market competitors. You lead concept architecture phases alongside other experts as well as oversee contract preparation, negotiation, and renewals. Working with our contract managers, you also provide support with periodic customer reviews. You contribute to the evolution and development of the framework of our global contracts as well as provide skill development to our local sales and execution teams. Having a job that combines your customer service skills and technology expertise brings you great satisfaction, which is why you thrive in this business administration position!

QUALIFICATIONS FOR A CUSTOMER RELATIONS / SALES SOLUTION SPECIALIST

• Bachelor's degree in business administration, manufacturing, or engineering
• 8+ years of experience in a consultancy or sales role focused on long-term service contracts
• Experience in applying diverse assessment and analytical methods for root cause analysis, risks, and improvement
• Knowledge and understanding of customer value chain and their business drivers
• Strong stakeholder management skills, both internally and externally
• Technical mindset, business acumen, and strong customer service and consulting skills

Basic experience in the manufacturing or process industry is preferred. A master's degree would be a plus, but multiple factors will be taken into consideration.

Do you have excellent verbal and written communication skills? Are you highly organized and attentive to detail? Can you effectively prioritize tasks while demonstrating good time management? Are you able to motivate and inspire others to put forth their best effort? Can you maintain a positive and professional attitude? If yes, you might just be perfect for this business administration position with our sustainable technology company!

WORK SCHEDULE FOR A CUSTOMER RELATIONS / SALES SOLUTION SPECIALIST

This full-time business administration position in manufacturing works during business hours.

ARE YOU READY TO JOIN OUR TECHNOLOGY TEAM?

If you feel that you have the right customer service skills for this job with our manufacturing company, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 55441