CRM Administrator Job at Bayard Bradford

Bayard Bradford Remote

Bayard Bradford is a rapidly growing HubSpot consulting firm based in Houston, Texas. We are expanding our operations team to support clients who use HubSpot and Salesforce for sales, marketing and customer support.

The CRM Administrator is responsible for understanding how to utilize HubSpot and Salesforce to help sales, marketing and customer support teams meet their objectives. The administrator supports data migration projects, implements HubSpot and Salesforce according to best practices, ensures data quality and integrity, builds workflow automations to improve productivity, and creates reports and dashboards to support operations.

The successful candidate will understand how data and processes work in a CRM system. Key skills for a successful CRM admin are organization, communication and the ability to translate business needs into data management and technical requirements.

Specific job responsibilities include:

  • Translating business process improvements into functional requirements for data management and workflow automation
  • Assist with CRM implementation and onboarding
  • Migrate data between CRM platforms
  • Import data files, including mapping fields and validating email addresses
  • Set permissions and user roles
  • Customize views, properties, and workflows in your HubSpot account
  • Implement workflow automation to support business processes
  • Integrate other platforms and apps from app marketplaces
  • Build reports to measure various sales, marketing, and service efforts
  • Create, manage, and schedule CRM training guides
  • Provide troubleshooting and technical support to users as needed

What's in it for you?

  • Flexible PTO, health, vision and dental benefits, competitive salary, 401k, and more!
  • A team of peers dedicated to learning and growing together.
  • Opportunities for growth and advancement in a leading, fast-growing digital services firm.
  • A place to hone your craft and make a direct impact on a diverse array of companies in technology, professional services, SaaS, engineering and manufacturing.

Additional requirements

  • BA/BS degree
  • Administrator certification or demonstrated proficiency in either Salesforce or HubSpot CRM
  • Experience with Salesforce Flow or Process Builders or HubSpot workflow automation
  • Excellent communicator and creative thinker, with an ability to use data to inform decisions
  • Ability to work under pressure and in a fast paced environment
  • Knowledge of inbound marketing concepts - SEO, blogging, social media, lead nurturing, workflow management, and email marketing.

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance

Compensation package:

  • Yearly bonus

Experience level:

  • 1 year

Schedule:

  • Monday to Friday

Education:

  • Bachelor's (Required)

Experience:

  • Salesforce: 1 year (Required)
  • HubSpot: 1 year (Required)

License/Certification:

  • HubSpot Certification (Preferred)
  • Certified Salesforce Administrator (Required)

Work Location: Remote




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