JOB LOCATION: Los Angeles, CA

POSITION TITLE: Crisis Response Reserve Agent

STATUS/HOURS: Part-Time W-2 Employee

PAY RATE: $55.00/hour

POSITION OVERVIEW:

Crisis Response Agents operate as part of an advanced and comprehensive crisis prevention, intervention, and response team. Daily efforts help to ensure the safety, protection, and well-being of client company employees, leadership, and customers. This position requires a sophisticated construct producing a specially trained, highly skilled individual to meet the changing demands and threats in today’s world. This is a rare employment opportunity in an extraordinary organization that promotes future career expansion and exceptional security training and education.

DUTIES & RESPONSIBILITIES:

• Perform onsite rapid deployment-ready low-visibility security response services.
• Manage a variety of crisis situations involving hostile actors, emotionally disturbed persons, mentally ill subjects, or criminal suspects.
• Provide immediate response to active shooter/active adversary emergencies.
• Provide armed response to life threatening crimes in progress.
• Utilize higher level tactical trauma care training to serve as first responder to medical incidents and emergencies.
• Conduct physical surveillance and surveillance detection activity.
• Provide area reconnaissance and response during alarm activations.
• Utilize situational awareness and threat recognition skills to achieve early detection of dangerous people or situations.
• Perform suspicious activity field investigations.
• Promote workplace safety and environmental risk mitigation through professional monitoring and employee assistance as required.
• Utilize specialized training in communicating with mentally ill or emotionally disturbed persons to manage, prevent, intervene in, or resolve high risk contacts.
• Provide hostile termination support.
• Conduct Person-of-Interest (POI) monitoring, tracking, management, and reporting.
• Provide special event security support.
• Conduct fire safety, bomb threat, and workforce evacuation management.
• Provide public safety/outside first responder support and on-scene coordination.
• Exhibit proper understanding of corporate protocol and etiquette.
• Exhibit proper understanding and application of use-of-force doctrine.
• Exercise de-escalation and conflict resolution skills as required.
• Perform routine and crisis communications as required.
• Perform job-related reporting and administrative tasks as required.
• Proactively assess and detect potential threats while remaining undetected.
• Provide timely and appropriately channeled escalations.
• Participate in CIRT training as required.
• Demonstrate responsibility for all equipment used in support of CIRT operations.
• Other duties and special projects assigned to support client activities.

DESIRED PERSONAL ATTRIBUTES:

• Excellent communication skills including fluency in English, both spoken and written.
• Possess and maintain defensive handgun skills.
• Possess and maintain physical defensive tactics and subject control skills.
• Works well independently and as part of a team.
• Trustworthy and aligned with the organizational culture of PFC Safeguards.
• Work with PFC staff and managers to satisfy work requirements.
• Professional in appearance, interpersonal relations, work ethic, and attitude.
• Rapid and effective decision-making during unusual events or emergencies.

COMPUTER KNOWLEDGE:

• Required – Google Suite, MS Office proficient, Outlook, Word, Excel, etc.
• Have a general understanding of common technology platforms.
• Ability to make rapid notifications via common communication tools.

MINIMUM & DESIRED QUALIFICATIONS:

• HR218 or LEOSA current – REQUIRED.
• Prior law enforcement, military, or comparable security experience.
• Emergency, trauma, or medical training comparable to TECC, PHTLS, EMT.
• No criminal record or history of substance abuse.
• Ability to complete job-specific initial training and selection course.
• Possess a valid driver's license.
• Possess a foundational understanding of corporate security operations.
• Possess local security officer license and/or be active peace officer.

COMPENSATION & BENEFITS:

• Competitive pay (based on experience and qualifications).
• Optimal day shift work schedule.
• One hour of scheduled daily overtime.
• Specialized initial, in-service, and advanced company training with PFC Safeguards.
• Opportunities for advancement and career growth.