Court Administration Assistant - CASA Job at Maricopa County, AZ
Posting Date
12/07/22
Application Deadline
12/13/22
Pay Range
Min - 1st Quartile - Mid - Max
$18.50 - $20.38 - $22.25 - $26.00
The expected ENTRY pay range for this position based on experience and equity within the Judicial Branch is $18.50 to $20.38.
This position is non-exempt under the FLSA.
What We Offer
We offer generous paid time off, paid sick leave, and 10 paid holidays! We have affordable medical, dental, and vision insurance, and our employees are entitled to coverage by one of several State-sponsored retirement pension plans, our employee assistance program, and wellness incentives. Additionally, our employees have the option of life insurance, disability, a group legal plan, and pet insurance.
Click here to learn more!
Job Type
Classified – Judicial CPR
Department
D800 Superior Court
About the Position
The Court Administration Assistant provides administrative support to the CASA of Maricopa County program in a high-volume work environment that requires the ability to multi-task, strong organizational and communication skills to provide exemplary customer service, both internally and externally, to ensure that dependent children receive vigorous advocacy with respect to their case plan, services, placement, and all other needs.
Standard Judicial Branch business hours are Monday through Friday from 8 am to 5 pm. This position may allow for a hybrid office/telework schedule dependent on the needs of the Judicial Branch.
ABOUT THE SUPERIOR COURT:
The Superior Court of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensure the public’s trust and confidence in the Judicial Branch. The Superior Court in Maricopa County, one of the largest, most innovative and progressive trial courts in the nation, seeks innovative individuals to join our team who will embrace our vision of
excellence and the principles inherent in the Rule of Law...every person, every day, every time. We fulfill these principles through a culture that values fairness, respect, integrity, innovation, and safety.
POSITION QUALIFICATIONS
We recognize your time is valuable, so please apply if you meet the following required qualifications:
Education:
- High School diploma or GED
Experience:
- Two (2) years of general clerical or administrative experience
OR
Combined education and experience qualifications:
- Post-secondary education may substitute for the experience requirement on a year-for-year basis
Knowledge, skills, and abilities:
Knowledge of:
- Principles and processes for providing customer service including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction
Skill in:
- The use of computer applications, preferably Office 365 (Word, Excel, Outlook, OneDrive and SharePoint)
- Written and verbal communication with others to convey information effectively
- Providing exemplary customer service
Ability to:
- Learn policies, procedures, and guidelines established by the Court
- Multitask and cope with high volume and a time sensitive work environment
- Establish and maintain working relationships with others
- Understand and accurately brief oral and written instructions
- Make sound decisions in accordance with regulations, policies, and procedures
- Work well in a team environment
- Learn software and technology
ESSENTIAL JOB TASKS
(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)
- Process mail, answer phones, perform data entry, process court orders, and respond to email requests
- Schedule both initial and in-service trainings, CASA applicant interviews, and create virtual meetings, as needed
- Ensure that CASA volunteers are certified and recertified in a timely manner
- Ensure all case files and volunteer files are accurate and current
- Maintain strict confidentiality of case and volunteer records
- Successfully navigate multiple data information systems and websites, ensuring information is accurately reported
- Deliver exemplary customer service to all parties related to or inquiring about the CASA of Maricopa County Program
- Compile and provide required documentation and statistics for monthly, quarterly, and annual reports
- Actively ensure program adherence to CASA Program administrative policies and compliance with Maricopa County Juvenile Court, National CASA, and Administrative Office of the Court (AOC) policies and procedures
- Participate in staff meetings, volunteer events, and strategic planning sessions
- Assist with projects as needed
Working conditions:
Work occurs in an office setting but may allow for a telework or hybrid schedule depending on the needs of the CASA program. While performing the duties of this job, the employee is regularly required to speak clearly and hear; see details of objects that are less than a few feet away; sit for long periods of time; stand, walk, use hands to finger handle or feel; reach with hands and arms; and occasionally push, pull or lift up to 20 pounds.
Additional Information
Attention Current Maricopa County Employees: As of 1/1/2022, the Judicial Branch of Arizona in Maricopa County formalized itself as a separate entity and employer from Maricopa County. To learn more about how that may affect you please click
here
.
Judicial Branch Human Resources reserves the right to move forward candidates based on the information provided directly on the application. The hiring authority will select the successful candidate based on departmental needs.
Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on applicable experience, internal equity, and budgetary allowances.
All Judicial Branch offers of employment and continued employment are contingent upon passing a thorough background and/or fingerprint check. Applicants must completely and fully answer any questions regarding felony and misdemeanor convictions including any convictions that have been expunged or set aside. Failure to include criminal history information is grounds for termination of an offer and employment. A conviction may not automatically disqualify an applicant.
Judicial Branch facilities are located throughout Maricopa County. This position may be reassigned to other locations. Assignments will be made based upon the needs of the department.
The Judicial Branch in Maricopa County is an EEO/ADA Reasonable Accommodation Employer.
Apply Now!
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