SUMMARY:

The Count Team Manager is responsible for managing all count team activities and processes in accordance with established policies and procedures; ensures accuracy of daily gaming drop to amounts recorded in KCMS - slot accounting system; investigates and reconciles drop variances and problems; creates and processes team schedules, payroll and performance documents; trains team members on count procedures, processes, and MICS.

ESSENTIAL SKILLS, DUTIES & RESPONSIBILITIES:

• Responsible for overseeing and directing the daily drop and count operations
• Manage count team including count operations, MICS, policy & procedure training, scheduling, performance reviews, addressing complaints, and resolving problems
• Monitors the Count Team during the count process to assure that all procedures and processes are being performed correctly
• Ensures the integrity and accuracy of all count room transactions and reports
• Facilitates the flow of information by organizing and presiding over regularly scheduled meetings with all Count Team Members
• Assists as needed in daily gaming drops, counts, and reconciliation of gaming revenues and variances
• Works with other departments to reconcile count room variances, issues and problems
• Participates in the development and implementation of goals, objectives, policies, procedures and priorities of the Count Team Department
• Completes and maintains all records, documents, forms, reports and other required paperwork applicable to count team personnel, processes, and transactions
• Responsible for the purchasing of count room supplies and equipment in coordination with Purchasing
• Responsible for general upkeep and condition of the count room, equipment, and correspondence with maintenance and repair vendors and their staff
• Other count room duties as assigned

MINIMUM QUALIFICATIONS:

• Three - five years count team management/supervisory experience in a high-volume casino operation
• Proficiency in computer applications (i.e., Microsoft Office Outlook, Excel, and Word, PowerPoint a plus)
• Proficiency in 10-key, currency counters, sorters, general office equipment and casino system
• Excellent reading, writing, and math skills
• Ability to write reports, department procedures and correspondence
• A high level of interpersonal communication skills
• Proactive with an attention to details
• Able to set priorities, work schedules, and meet department deadlines

EDUCATION:

High School Diploma or GED (required).

LICENSE REQUIREMENTS:

Must be able to successfully pass a pre-employment drug screen, background investigation, and maintain a Pauma Gaming Commission License.

PHYSICAL/MENTAL REQUIREMENTS: (*Constantly, Frequently, Occasionally)

• Constantly walking and standing
• Constant hearing, seeing and talking
• Constantly balancing, bending, reaching, twisting, holding, wrist motion, and stooping
• Must be able to lift 50 pounds

WORKING CONDITIONS:

• Work is performed indoors in a climate-controlled environment.
• Close spaces while working with others.
• Excessive noise and smoke

Job Type: Full-time

Pay: From $42,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Ability to commute/relocate:

• Pauma Valley, CA 92061: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you proficient in computer applications(Microsoft Office Outlook, Excel, Word, PowerPoint a plus)?

Experience:

• Count Team Management/Supervisory: 3 years (Preferred)

Shift availability:

• Night Shift (Required)
• Overnight Shift (Required)

Work Location: In person

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