Contract Technical Support Rep - Parts and Services Job at CDK Global, Inc.
$24 - $30 an hour
CDK Global is looking for a Contract Technical Support Analyst for assistance with our CDK applications. This position is remote in the United States
This support center is open from 7AM EST to 10PM EST. You must be able to work any shift between that time
Job duties include:
- Performs IT support activities related to client interfacing and internal applications, systems and hardware support and may interface with client or internal users on related problem resolution providing up to Tier II support.
- Provides up to Tier 2 level troubleshooting of hardware/software on MS Windows based networked PCs.Performs hardware installs and configurations of PC and/or Unix systems.Manages numerous administrative tasks, including but not limited to: physical inventory, online monitoring and creating reports.
- Creates and maintains MS Windows domain accounts.Troubleshoots operating systems and network issues on desktop PCs and servers.
- Performs basic UNIX functions including but not limited to evening backup tape processes.Mentors and cross-trains IT or CDK personnel.Maintains web pages using HTML editor.Performs other related duties as assigned.
Pay rate: $25/hr-$30/hr
Qualifications
- 4-8 years of experience
- Experience with parts or automotive experience preferred
- Experience with Windows and MAC
- Experience with Technical phone support
Job Type: Contract
Pay: $24.00 - $30.00 per hour
Schedule:
- Monday to Friday
Application Question(s):
- This is a temporary contract opportunity for about 3-6 months. Does that work for you?
Work Location: Remote
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