Planning Coordinator

The HouseSmart Planning Coordinator position will assist with site checks and will communicate all necessary information back to the Hub Manager to help plan for the best and most effective team and scheduling when setting a home. This role will frequently be building and maintaining data regarding our customers and their properties to ensure our teams are prepared for the house set as much as possible. This role will also help support the Transportation team as a Transportation
Associate, when and as needed.

Tasks and Responsibilities:

• Go to various customer properties to assess land and land setup, planning the most successful and efficient route. Note and communicate back the following daily: o Most effective route to take with the home in tow, o General layout of the land and where home can be set, o Any potential issues or challenges for the site preparation and/or transportation teams, o All necessary equipment and machinery needed, o Any weather restrictions that the set or install crew may need to be aware of, o Ability to use or not use neighboring land or resources, o Feedback received from the Home Center or customer directly on specific wants.
• Gather and maintain all customer information regarding the home set, communicating directly with the customer and potentially neighboring property owners to understand any specifications our teams should be aware of.
• Store and maintain all customer information in an organized, ongoing database that can easily be shared with Project Management, District, Hub, or Field leadership quickly and easily.
• Develop high-level game plans for the successful delivery and setup of each home, communicating frequently with Home Centers, customers, Project Management, and the Hub frequently through this process.
• Partner with Hub leadership to develop timelines for house sets based upon the complexity of each individual project.
• Other duties that will lead to the effective preparation for the home set and install, as assigned by leadership.

Experience and Qualifications:

• High comfortability with manufactured home setting, identifying where issues could arise, how the job could best be completed, etc.
• Excellent communication, both written and oral, with internal teams, customers, vendors, etc., always working to ensure clarity through respect and follow-up.
• Problem solver, ensuring all projects are moving along, even when issues arise.
• Very organized and deliberate in capturing and sharing information.

Why HouseSmart?

• HouseSmart is a new and growing extension of Clayton’s Retail division. HouseSmart is taking ownership of the final portion of the building, selling, and financing portion for our customers, leading the final delivery and setup of our customer’s homes.
• Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Through Clayton, HouseSmart provides competitive 401K programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.
• As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
• Clayton is proud to have earned spots on the following Forbes lists: America’s Best

Employers, America’s Best Employers by State, Best Employers for Diversity, Best Employers for Women.

• At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.
• Clayton’s Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga / barre studio, volleyball and basketball courts, walking paths, and a disc golf course.

Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

You will find much more information about Clayton Homes by visiting our website at: www.claytonhomes.com

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Loudon, TN: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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