The Phoenix at Milton is seeking a Concierge to join their team!

Shift details:

Monday- Friday; 8:00am- 6:00pm

PURPOSE

The Concierge is often the initial contact and first impression that many people have of Phoenix Senior Living. The Concierge is responsible for greeting potential residents, families, visitors, managing both external and internal calls, taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the Community Engagement Director and Executive Director in the marketing and sales efforts. Other responsibilities include assisting the Associate Director /HR Designee in the community recruitment process, computer data entry and other assigned general administrative duties as well as monitoring the Bistro area for refreshments, cleanliness, music and ensuring a pleasant atmosphere.

PRINCIPLE DUTIES AND RESPONSIBILITIES

CUSTOMER EXPERIENCE

· Oversees the community entry area for visitors, guest and residents, extends a warm welcome and greeting, offers and provides beverages to visitors and guest

· Contacts the Community Engagement Director and Executive Director or Department Director to meet with prospective residents, families or visitors and ensures wait times are minimal

· Greets potential candidates interested in learning more about Phoenix careers and job openings at the community. Director candidates to apply online or captures the candidate’s information onsite to launch the recruitment process

· Answers incoming calls and resident calls within two – three (2 – 3) rings with the appropriate community greeting message and identification

· Tales complete messages with pertinent information (name, number, message, time, date) as appropriate and communicates messages to the intended recipient

· Offers and provides a community overview to the caller, determines who to forward the caller to and notifies the caller who they are being transferred to and announce the caller to the community associate

· Manages appointments for residents and family members such as but not limited to hair dresser, transportation, other

EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATION

· Education: High School Diploma/ GED required

· Proven customer service experience and skills

· Knowledge and experience in the Senior Living Industry preferred

#HRLY001

#Milton

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Canton, GA 30115: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.