Job Summary:

The Compliance Associate essential duties will include completing applications, submitting applications, and documenting licensing and permitting for c-stores, carwashes and bulk facilities via a compliance software management database and under the direction of the Senior Compliance Officer. This will require effective communication and collaboration among numerous ENI teams and regulatory agencies. Additionally, the Compliance Associate will assist the EHS team with the initial incident and claims process by preserving evidence, collecting documentation, and coordinating with internal and external shareholders via an incident database. Lastly, the Compliance Associate will assist with the Certificate of Insurance (COI) process by utilizing the associated database.

Position Responsibilities:

• Manage positive and collaborative relationships with internal and external stakeholders, including, but not limited to, regulatory agencies, claims adjustors, third party administrators, legal team, EHS team and ENG employees (retail, HOPs and ABS);
• Under direction of Senior Compliance Officer, obtain and maintain a variety of licenses and permits for all existing and new locations (C-Stores, Carwashes, Bulk Oil/Propane Plants, and misc. facilities) – including, but not limited to, business, taxation, food, liquor, tobacco, and storage tanks.
• Successfully use and navigate the compliance database to ensure all renewals are submitted in a complete and timely manner, avoiding penalty and interest charges. Ability to multi-task multiple project deadlines.
• Track all regulatory agency violations and fines, research and provide relevant documentation to Senior Compliance Officer and coordinate timely resolution of such violations and fines (e.g. payment, corrective actions);
• Maintain complete and accurate records regarding the acquisition and maintenance of licenses and permits for all locations (e.g. all related correspondence, payment requests, applications and the resulting licenses and permits);
• Oversee the certificate of insurance (COI) process for managing certificates and issue certificates upon request.

• Gather and preserve evidence following an incident: statements, photos, videos etc, and share them with integrated partners via incident management system.
• Interface and coordinate with third party administrators, claims adjusters, broker representatives and defense counsel to supply necessary documentation for claim decision; and
• Upon approval of EHS Operations Director, coordinate internal paid losses and/or settlements between affected party and ENG.

Qualifications:

• Associate degree preferred.
• Three years related experience is required with at least one year of experience in a legal, regulatory, claims and/or compliance environment preferred.
• Excellent attention to detail with the ability to organize and meet deadlines for a wide variety of job assignments.
• The ability to collaborate within a fast-paced team environment using effective communication skills including receiving and providing constructive feedback;
• The ability to continuously balance urgent and long term tasks under the coaching of Senior Compliance Officer;
• The ability to use and navigate the compliance management software (naming conventions, date tracking, document uploading and dispersing relevant documentation and correspondences), regulatory databases under the guidance of Senior Compliance Officer;
• Ability to use and navigate the incident management software under the guidance of the EHS Operations Director.
• Excel knowledge a plus.