Compliance Assistant Job at City and County of Denver
City and County of Denver Denver, CO
$23.48 - $35.22 an hour
About Our Job
This posting will accept applications until Sunday, May 28, 2023.
Denver's Department of Public Health and Environment (DDPHE) is dedicated to advancing Denver's environmental and public health goals. DDPHE works collaboratively with city, state and community partners to conduct education, community engagement, and enforcement to promote healthy people, healthy pets, and a sustainable environment. DDPHE oversees a number of services related to public health and the environment and is comprised of six divisions: Division of Shared Services and Business Operations; Community & Behavioral Health; Public Health Investigations; Denver Animal Protection; the Office of Medical Examiner; and Environmental Quality. For more information on DDPHE’s programs and services, visit the DDPHE website at:
Denver Department of Public Health and Environment
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We foster an inclusive culture by respecting
the values, customs, and authenticity of everyone and by implementing equitable public health strategies so Denver communities can thrive.
Denver Animal Protection (DAP) protects the safety and welfare of Denver’s animals and residents by fostering the human animal bond. DAP emphasizes public and animal safety and health, encourages responsible pet ownership through education and enforcing compliance with animal-related municipal code requirements, and cares for animals at the Denver Animal Shelter (DAS). More information can be found at:
DDPHE: Denver Animal Protection
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DAP is a 24/7 operation, and this position will be expected to work weekends, nights, holidays, and possibly irregular hours if needed.
The Denver Animal Protection team has an opening for a Compliance and Administration Assistant. This position will support Denver Animal Protection by providing specialized and technical office support, which includes license and restricted breed compliance and general administrative assistance to all sections of DAP. Furthermore, this position will be responsible for building and maintaining collaborative partnerships with organizations, as well as serving as the administrative liaison for the Animal Shelter and managing a variety of administrative tasks, including record retention, managing of office supplies, and other duties.
Job duties and responsibilities of this position include, but are not limited to, the following:
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Manage compliance notifications to pet owners
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Maintain timely and accurate records and files according to established procedures
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Track and report compliance data
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Serve as the agency compliance coordinator; develop educational and marketing materials, train and assign volunteers to hold educational booths at local events
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Assist Customer Care manager with compliance program management, development, and oversight
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Ensure compliance by working directly with pet licensing contractor regarding billing and all other aspects of contract and reporting functions
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Facilitate and maintain rabies, spay and neuter and restricted breed permit compliance schedule with veterinarian offices and other animal welfare agencies
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Manage supporting volunteer positions
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Manage a variety of administration tasks, such as record retention, cell phones, mail, copiers, office supplies, driving records, agency administration liaison for the department, etc.
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Along with all department staff, this position will actively participate on an emergency preparedness and response team to support DDPHE’s responsibilities outlined in the City’s Emergency Operations Plan. This may require being ‘on-call’ from time to time to help respond to emergencies. Additional training commensurate with assigned duties will be provided.
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Other duties as assigned.
About You
Our ideal candidate will have:
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Associates Degree or higher
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Ability to communicate effectively in person, over the telephone, and through written and email correspondence
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Self-starter, ability to work independently and within a team structure
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Proficient in Microsoft Office Suite and knowledge of other databases, such as Chameleon and Salesforce
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Comfortable working in an animal shelter environment under occasionally tense and/or stressful conditions
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Excellent customer service skills including verbal and written communication
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Attention to detail and a high level of time management skills
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Must be able to work in an environment with daily animal exposure
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Ability to work off-hour shifts when required
We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:
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Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
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Experience Requirement: Four (4) years of experience performing specialized and/or technical office support work of the type and at the level of Administrative Support Assistant IV.
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Education/Experience Equivalency: One (1) year of the appropriate type and level of education may be substituted for each required year experience.
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License/Certifications: None.
About Everything Else
Job Profile
CA1002 Staff Assistant
To view the full job profile including position specifications, physical demands, and probationary period, click
here
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Position Type
Unlimited
Position Salary Range
$23.48 - $35.22
Starting Pay
Based on education and experience.
Agency
Dept of Public Health & Environment
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
For information about right to work, click
here
for English or
here
for Spanish.
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