Collision Parts Specialist Needed

We are looking for an experience parts counterperson with body shop experience to join our team. This is an amazing opportunity for the right person to advance their career and join a growing department.

Preferred Auto Dealerships is a local group of family-owned automotive dealerships serving West Michigan for over 50 years and we're looking for a top-notch, experienced parts professional. We are focused on creating an amazing work environment for our employees because we realize that they are our greatest asset. Over the years our employees have helped us become the proud recipients of a range of awards and exclusive benchmarks. We have a strong history in our community and supporting our community is a goal all our employees strive for.

Who We Are

• Family owned
• Cares and supports community
• Fun team atmosphere
• Phenomenal Tenured staff
• Growing stores/organization
• Ethical
• Customer focused management staff

Benefits We Offer

• $40,000 - $50,000 income potential, based on experience
• Opportunity to grow with our organization
• Paid medical benefits
• Defined career path
• Flexible work schedule
• Work/life balance
• Digital-savvy dealership with latest technology
• Paid Training
• Employee vehicle purchase plans
• Long term job security
• Discounts on products and services

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtains credit authorization.

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Why Preferred Auto Group? Why West Michigan?

The secret is out, as you drive away from the chaos and approach West Michigan, you literally feel the stress leave your body. The charming communities take pride in welcoming you to our side of the state.

Besides having amazing job opportunities, Preferred Auto Group is located in beautiful West Michigan. Here, we boast low-stress, low-cost living, which make it a great place to have a career, raise a family, or learn to enjoy life. The West Michigan region has diverse communities that cater to everyone. No matter where you live here, you’re a quick drive, or short walk, from work, schools, events, and great opportunities. This is why so many of our towns are repeatedly top national “Best of” lists.

Regardless, of what fun you are looking for, West Michigan offers outdoor recreation, arts and music, professional sports, year-round festivals, and an amazing local food scene. Come for the job, but stay for our blue waters, pristine beaches, craft breweries, delicious eateries, miles of trails, top-notch attractions, charming shops, and so much more to keep you busy for all four beautiful seasons.

There is no place like West Michigan, and there is no dealer group like Preferred Auto.

Come live and work your best life.