ESSENTIAL JOB FUNCTIONS: *

• Understand the mission of Greater Portland Health (GPH) and its philosophy of integrated patient care and consistently comply with the policies and procedures as set forth in the Employee Handbook.
• Protect the rights of patients and families as defined in the patient’s rights policy and maintain patient confidentiality.
• Maintain and abide by ethical standards set forth by GPH, the National Association of Social Workers, and the Maine State Social Work Licensing Board.
• Evaluate patients in a timely and courteous manner.
• Appropriately document behavioral health care in electronic medical record.
• In partnership with the patient, clearly articulate a treatment plan in a timely manner and utilize appropriate resources when determining treatment plan.
• Participate in quality improvement programs that ensure patients living with HIV receive quality care in the office.
• Participate on quality improvement committees such as the weekly Ryan White Team meetings and the patient advisory council.
• Coordinate to ensure completion of daily huddles for administrative and clinical areas.
• When providing health and behavior assessment and counseling, develop a behavior change plan in partnership with the medical provider, healthcare team, and patient.
• Document in a complete and informative manner, timely psychosocial evaluations, assessments, and treatment progress notes using identified formats as directed.
• Follow through with commitments to patients and other providers in a timely and professional manner.
• Communicate plans and coordinate with other healthcare team members the scheduling of meetings with patients.
• Participate actively in social work team planning, implementation, and provide information as requested.
• Fulfill patient scheduling and productivity requirements.
• Maintain patient confidentiality at all times.
• Represent the organization in a positive and professional manner in the community.
• Give and receive feedback on effectiveness of clinical interventions through participation in daily healthcare team huddles, individual supervision and weekly team meetings.
• Contribute, educate, and assist other healthcare team members in understanding the patient and/or family problem from a behavioral health perspective.
• Design effective psycho-education curricula and lead effective psycho-education classes.
• Utilize time effectively and critically evaluation time utilization relevant to the effective operation of the social work services.
• Attend all mandatory safety related education programs, (fire, ergonomics, universal/standard precautions, etc.).
• Follow safety procedures to prevent injury to self and others.
• Interact harmoniously and effectively with others, focusing upon the attainment of organizational goals and objectives through a commitment to teamwork.
• Conform to acceptable attendance and punctuality standards.
• Complete other duties as assigned.

STAFF EXPECTATIONS:

• Support and show gratitude to all coworkers.
• Agree to ask for help when needed and ask questions to learn; be willing to grow in your role and position at GPH.
• Be part of the solution.
• Believe and participate in change and be willing to engage in improvement process.
• Model effective teamwork and collaborative communication.
• Provide respectful feedback (in a private setting) when encountering conflicts; ask for help from supervisor as needed.
• Understand and value that everyone’s role is important and contributes to the whole organization.
• Be willing to learn, cross train, and share knowledge.
• Model positivity.
• Understand body language matters.
• Forgive and learn from failure.
• Agree to be flexible and adapt to organizational changes.
• Be mindful of challenges and burdens other colleagues may be facing and be kind.
• Honor and appreciate all forms of diversity.