Essential Duties/Responsibilities: It is the responsibility of the Client Services Associate to take ownership and be proactive in servicing of existing relationships and prospective client relationships. Must be well versed in all aspects of broker/dealer systems and technology, products and services. Additional responsibilities include taking ownership of all tasks and challenges that they encounter in the operation of their assigned position.

• To follow the policies and procedures of South State Investment Services exercising competency, courtesy, and concern for the development of the bank. Provide support to the Financial Consultants in the growth, development and servicing of Investment Service clients.

• Provides assistance to the Financial Consultant maximizing sales results while minimizing their time spent on administrative and operational tasks.
• Be well versed in all broker/dealer technology, compliance, advisory alerts, investment products, services and solutions and be able to assist customers in all aspects of the conduct and servicing of their relationship.
• Assists the Financial Consultant with increasing sales and overall productivity.
• Ensures the efficient ongoing operations of the Financial Consultant by:
  • Managing, coordinating and maintaining appointment and referral opportunities, providing assistance in the scheduling of appointments and follow up tickler system for the Financial Consultant.
  • Assisting in the development of additional referrals through their assigned banking partners.
  • Providing the necessary administrative and operational support to the Financial Consultant, including processing of all necessary documentation, checks and other relevant documentation.
  • Working directly with clients and assisting clients in the servicing of their relationship.
  • Taking direction, within regulatory limitations based on FINRA licensure, from the Financial Consultant in receiving and processing orders with the broker/dealer on behalf of the client.The duties and responsibilities listed above may be revised at any time within the sole discretion of South State Investment Services without advance notice to or the consent of the employee.

• Accepts other duties as assigned

Requirements:

• Three to five years previous investment services experience preferred. FINRA licenses 6, 63, 65, 7 preferred.
• Education: High School Diploma, College Degree or equivalent preferred.
• Must be highly organized and a self-starter, excellent PC skills, including Word and Excel. Is expected to possess the ability to identify, research and solve problems quickly and accurately, ability to interact with co-workers, broker/dealer, referral sources and customers in a highly professional manner. Ability to listen effectively, learn quickly and prioritize work, ability to work with minimal supervision, ability to shift quickly to new tasks when priorities change
• Physical Demands/Work Environment: Must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, and reports.
• Recommended Additional Training: New Employee Orientation, Continuing education classes on Investments, Insurance and other Financial Services
• Training Requirements/Classes: PC Navigator, LPL Branchnet, Word, Excel and Powerpoint.

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