Organizational Overview

Founded in 1969, the National Council for Mental Wellbeing (National Council) is a membership organization that drives policy and social change on behalf of nearly 3,200 mental health and substance use treatment organizations and the more than 10 million children, adults, and families they serve. The National Council is a 501(c)(3) association that advocates for policies that ensure people who have mental health and substance use challenges have access to comprehensive, high-quality services. We also offer state-of-the-science education and practice improvement consulting and resources to ensure services are efficient and effective.

Position Summary

The Client Development Manager owns relationships, from initial inquiry to contract execution and renewal, for all clients associated with MHFA Channel Partners. The CDM works primarily to coordinate sales and marketing initiatives, lead qualification, and contract execution for partner-specific MHFA training products and services. They are accountable for ensuring internal alignment and satisfactory fulfillment and reporting on the progress of MHFA procurement and fulfillment activities in close collaboration with external counterparts. Duties include the scope of work development, requirements gathering, sales process and workflow management, continuous process improvement, and successful reporting of client success to both MHFA Strategic Partners and Channel Partners.

The National Council is an equal-opportunity employer. We embrace diversity and commit ourselves to creating an inclusive environment for everyone.

Responsibilities

• Primary contact on sales calls with Partners and their clients (when necessary)
• Execution of all MHFA Channel Partner contracts and deliverables
• Relationship management of Channel Partners and shared clients
• Tracking sales opportunities and partnerships using a CRM and joint reporting methods
• Coordinates with Client Services, Client Success, Administration and Finance teams to address contractual obligations, terms and conditions, invoicing and payment
• Special projects as assigned, including but not limited to new product testing and launch

Required Qualifications

• Bachelor’s Degree or equivalent experience in related field
• 3+ years of B2B Sales and Account Management experience

Knowledge Skills and Abilities

• Sales and/or Account Management experience
• Experience working with partners and other external stakeholders
• Outstanding customer and interpersonal skills
• High-level proficiency in Microsoft Office—MS Word, Excel, Access, and PowerPoint
• Experience working with a CRM
• Ability to perform at a high level in a fluid environment
• Exceptional organizational and time management skills
• Results-oriented with high attention to detail, ability to multi-task, and meet deadlines in a demanding, fast-paced environment

National Council is an Equal Opportunity/Affirmative Action Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

National Council uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please contact the Department of Homeland Security at 888-897-7781 or visitwww.dhs.gov/everify.