Chief People Officer

Do you thrive in a fast-paced, entrepreneurial environment? Are you excited by the opportunity to help significantly scale a nonprofit organization with a $28 million budget? Do you have the skills to lead a team of HR professionals to hire, onboard and support talent in a fast-growing, 300-employee organization? Are you a strategic thinker who can set a vision for the HR team and an action-oriented “do-er” who can execute? Do you have a “not if, but how” mentality? Are you energized by passionate, hard-working, and fun-loving teammates? And most importantly, are you committed to making the lives of kids in our community better? If so, the Chief People Officer position at the Boys & Girls Clubs of the Peninsula could be the perfect fit for you!

About Boys & Girls Clubs of the Peninsula

At the Boys & Girls Clubs of the Peninsula (BGCP), our business is changing lives. We are a vibrant, entrepreneurial nonprofit organization in the heart of Silicon Valley, committed to empowering the youth in our community with equitable access to opportunities that will help them thrive in school and beyond.

Our vision is that all kids grow up to lead fulfilling lives fueled by their passions, talents and a love of learning. We believe that a child’s outcomes in life should be determined by hard work, and strong character, rather than arbitrary circumstances like the zip code into which their born, the amount of money their parents have, their immigration status, or other circumstances out of their control.

At BGCP, we partner with school districts to level the playing field. We provide free, high-quality academic support, mental health services, extracurricular enrichments, college and career counseling in after school, summer and weekend programs.

We have grown tremendously over the past year to meet the unprecedented student need in the wake of the pandemic. We’re now the largest expanded learning time provider in San Mateo County, with programs in low-income neighborhoods from East Palo Alto to Daly City. We actively serve 4,200 K-16 students across 24 sites (20 school sites, 4 clubhouses) with a budget of $28 million and a growing 315 staff.

We have ambitious aspirations for continued growth beyond this year’s commitment, with high demand from our school partners in northern San Mateo County for additional services. The unmet need is great, and BGCP is best positioned to meet it.

The biggest challenge we face is hiring, training, and retaining the qualified staff necessary to meet demand. We need the right People leadership vision and systems to enable this.

While BGCP is affiliated with Boys & Girls Clubs of America, we are an independent 501(c)(3) organization with our own Board of Directors and responsible for our own programs and funding.

About the Position

Boys & Girls Clubs of the Peninsula seeks a dynamic and strategic leader to serve as its first Chief People Officer (CPO). Reporting to the Chief Executive Officer, the Chief People Officer will set the vision and direction for attracting, engaging, developing, and retaining BGCP’s fast-growing team (currently 315 and counting). The CPO will organize and manage the HR team (currently a nine-person team including a Senior Director of HR, Talent Recruiters, HR Business Partners, and HR Operations). This mission-critical role will also partner closely with leaders across the organization to build exceptional people management practices and ensure a strong, inclusive, and talent focused culture. This is an exciting opportunity for a seasoned talent leader to help a thriving, successful organization reach its next level of growth and impact. Responsibilities will include:

Leadership, Strategy and Culture

• Brand BGCP as an “Employer of Choice”
• Refine and implement the vision for the People function at BGCP
• Serve as true culture builder and carrier; helping BGCP define and realize a high performing organizational culture
• Be a champion for and lead efforts to support diversity, equity, inclusion and belonging
• Design and implement strong HR systems and structures to support our growing organization
• Manage, and develop a diverse and exceptional team of HR professionals. Diligently seek opportunities for professional development, act as a coach and thought partner, and serve as an organizational role model
• Lead the team to ensure a culture of high expectations and continual improvement and feedback; establishing clear expectations and promoting exemplary team member support
• Facilitate coordination across departments to support overall staff effectiveness
• Advise the CEO and serve on the Leadership Team to drive strategic, org-wide priorities
• Lead Board HR Committee

Recruitment and Retention

• Establish an overarching vision for talent acquisition and a best-in-class recruitment strategy
• Oversee recruitment process for hiring around 150 staff annually, most of whom are part-time, program staff
• Ensure compelling outreach/marketing efforts to diverse pools of candidates that position BGCP as an 'employer of choice' for strong candidates
• Advise on the recruitment and selection process and tools to support effective and equitable hiring across the organization
• Refine the organization's onboarding program to ensure new hires have a smooth and productive initial experience
• Drive processes for gathering employee feedback and addressing employee concerns
• Analyze retention data and utilize insights to drive retention of high-performing team members through rewards, recognition, and other data-informed incentives
• Design and execute competitive compensation strategy
• Ensure that employees are recognized and appreciated
• Proactively and strategically plan for future hiring needs and succession plans
• Keep job descriptions and core competencies current
• Support talent team for senior level roles

Professional Development & Performance Management

• Develop and execute a vision to comprehensively develop our staff for career growth and mission success
• Develop a robust performance management strategy tied to quantitative and qualitative organizational goals
• Ensure BGCP delivers best-in-class professional development with a particular focus on developing exceptional people management skills across BGCP’s team

Employee Relations and Benefits Administration

• Advise and guide managers on employee issues; assist in resolving
• Work with managers to develop and implement performance improvement plans when needed
• Support managers through terminations and exits
• Serve as a senior resource for high-stakes conflict resolution and HR mediation matters
• Oversee the HR benefits team
• Annually evaluate and recommend benefits package (e.g.,medical, 401k, workers’ comp, etc.) to attract and retain top talent

Administration and Compliance

• Work closely with the CEO and HR Committee to ensure BGCP's compliance with federal, state, and local laws
• Stay abreast of HR law/policy trends that could impact BGCP’s ability to execute on its mission and growth plan
• Propose and implement solutions to mitigate potential threats
• Partner with the team to continually optimize HR systems (e.g., HRIS, leave management, learning management, credential tracking etc.) to deliver exceptional results and meet the needs of a growing organization

Salary and Benefits

• Annual Salary: $225,000 - $250,000
• Flexible hours; requires living locally and physically being in the office or on site at least 3-4 days a week
• Health benefits: BGCP pays 100% of premiums for medical, dental, and vision; 50% for dependents
• Retirement benefits: BGCP contributes 10% of salary to 401(k) plan
• Generous paid time-off policy
• Making the community a great place for all youth to grow up: priceless

Candidate Requirements

The successful candidate will possess the following skills and attributes:

• Commitment to BGCP’s mission to serve underrepresented communities
• Track record of success leading an HR function and team for a mid-to large-sized organization
• Ability to build talent pipeline, recruit for fast-paced non-profits and build brand strategy
• Collaborative team player, comfortable leading as well as executing projects
• Nuanced relationship building skills; possesses a high level of emotional intelligence and self-awareness and the ability to relate/influence across a diverse range of stakeholders with layered relationship within the organization
• Self-starter, comfortable in an entrepreneurial, fast-paced, high-energy environment
• Ability to generate respect and trust from staff and external constituencies
• Exceptional interpersonal and communication (oral and written) skills
• Ability to work well within a diverse team environment with high standards, integrity, and a sense of humor
• Track record of coaching and developing management skills in others
• Demonstrated ability to lead multiple high-profile and complex projects simultaneously; able to hold a short-, mid-, and long-term lens as needed, can flex between hands-on work and getting results through others
• Collaborative leader and team-player; encourages participation from all members of the team and seeks feedback and ideas from team members at all levels
• Client-service oriented; relishes the challenge of finding new ways to provide better, more efficient support
• Experience with working with HRIS systems such as Paycom (or its equivalent)
• Vaccinated against COVID (prior to start)
• Cleared LiveScan background check and Negative TB test results (prior to start)
• Mandated Reporter Training certification (prior to start)
• Sexual Harassment Awareness and Prevention Training certification (prior to start)