ALL APPLICANTS MUST APPLY DIRECTLY THROUGH THE TRIAL COURT EMPLOYMENT PAGE LINKED BELOW.

https://trialcourtjobs.mass.gov/jobs/chief-access-diversity-and-fairness-officer-boston-massachusetts-united-states

IF YOU APPLY THROUGH THE APPLY ONLINE LINK ABOVE ON THIS MASS CAREERS PAGE YOU WILL NOT BE CONSIDERED FOR THIS POSITION.

PLEASE USE THE FOLLOWING LINK TO APPLY (CUT AND PASTE INTO YOUR BROWSER IF THE EMBEDDED LINK DOES NOT WORK):

https://trialcourtjobs.mass.gov/jobs/chief-access-diversity-and-fairness-officer-boston-massachusetts-united-states

You have successfully applied to the position when you receive an email from the Massachusetts Trial Court.

If you only receive an email from MassCareers, you HAVE NOT successfully applied. Please call 617-742-8575 with any questions.

Overview of the Executive Office of the Trial Court:

The Executive Office of the Trial Court is led by the Chief Justice of the Trial Court and the Court Administrator and oversees judicial and court operations, including the Office of Court Management. The Executive Office works collaboratively with the Trial Court’s seven Departments and Commissioners of Probation and Jury to develop and implement policies and initiatives that promote an environment of continuous improvement and ensure the most effective use of resources to support and enhance the delivery of justice in the Trial Court. The Executive Office also oversees the development and implementation of strategic planning for the Trial Court.

ORGANIZATIONAL PROFILE:

https://www.mass.gov/orgs/executive-office-of-the-trial-court

Notes: This position is designated as a management position and is covered by the Trial Court Personnel Policies and Procedures Manual.

Position Summary: Working within the Executive Office of the Trial Court, the Chief Access, Diversity, and Fairness Officer (CADFO) for the Office of Access, Diversity, and Fairness (OADF) provides oversight of the court’s policies and practices related to access and fairness, diversity, equity, and inclusion. Departments and offices reporting to the CADFO are: the Office of Diversity, Equity and Inclusion; Office for Language Access; Office of Court Services; Office of Access to Justice and the User Experience; and the Office of Alternative and Online Dispute Resolution. To the extent that other court departments employ staff focused on access and fairness (internally or externally), the CADFO shall share supervisory responsibility with departmental managers.

To further eliminate redundancies and improve focused performance the responsibilities of the CADFO include: ensuring departments and offices work in a coordinated and collaborative manner; identifying and establishing key priorities in conjunction with the Chief Justice of the Trial Court and Court Administrator; coordinating activities, projects and initiatives with Office of Court Management departments and courts; and coordinating Trial Court activities and initiatives with Supreme Judicial Court’s Access to Justice Commission as necessary.

Supervision Received: Receives general direction and oversight from the Chief Justice of the Trial Court and Court Administrator in performing duties in accordance with all best management practices and established guidelines.

Duties: Supervises and provides general oversight to the Directors and the work in the following five offices: Office of Diversity, Equity, and Inclusion; Office for Language Access; Office of Court Services; Office of Access to Justice and User Experience; and the Office of Alternative and Online Dispute Resolution.

Utilizes leadership and communication skills to ensure collaboration among the departments and to advance the initiatives, goals, objectives, policies, and procedures for access to justice and diversity in the Trial Court.

Serves as a thought leader and subject matter expert around issues of access to justice and diversity.

Submits budget recommendations and oversees the fiscal activities of all offices under the jurisdiction of the Office of Access, Diversity and Fairness.

Works in partnership with the Chief Justice and Court Administrator of the Trial Court in developing priorities for access to justice and diversity initiatives and ensuring their effective implementation.

Collaborates with internal Trial Court Departments and outside organizations for the purpose of building partnerships to advance access to justice and diversity interests.

Develops performance measures and other metrics as a basis for both individual and departmental assessments to support continuous improvement for all staff.

Participates in meetings, seminars, and conferences for the purpose of conveying and/or gathering information required to improve operations and drive enhancements and innovations in access to justice and diversity programs and services.

Serves on committees as appointed by the Court Administrator or Chief Justice of the Trial Court, including serving as the Trial Courts’ main contact with the SJC’s Access to Justice Commission.

Performs other related duties as required.

Job Competencies:

Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court.

Mission and Vision Understands, upholds, and communicates the stated Trial Courts’ organizational mission and vision.

Communication Ensures clear, informative, and transparent communications to the court community, external partners, and the general public.

Applied Knowledge Demonstrates the ability to manage a complex organization with multiple operational and functional responsibilities.

Customer Service Demonstrates high level of interest and responsiveness to internal and external stakeholders, with particular attention to the needs of court users and self-represented litigants.

Problem Solving Accurately assesses diversity and access to justice issues and recommends and facilitates appropriate solutions.

Collaboration Demonstrates an outstanding ability to address and facilitate issue resolution and to create an environment that fosters a shared commitment to advance the Trial Courts’ diversity and access to justice initiatives.

Commitment to Diversity Promotes an employment and workplace environment of equal rights and fair treatment, respect, and support; sensitively addresses issues of diversity in race, ethnicity, culture, and economic status.

Continuous Learning Demonstrates an active commitment to continuous improvement through professional development.

Minimum Requirements: These are the minimum requirements necessary to apply for the position of Chief Access, Diversity and Fairness Officer:

Bachelor's Degree from an accredited college or university; and Ten (10) years of executive level experience advancing some combination of strategic plans, business operations, customer service, process improvement, and cultural competency for a large organization; A law or graduate degree is preferred;

Equivalent combinations of education and experience will be considered for meeting the minimum qualifications;

Additional Knowledge, Skills, and Abilities Required:

Demonstrated experience and ability to supervise multiple departments and employees, with particular experience in team building and collaboration.

Demonstrated project management and organizational skills with the ability to execute multiple concurrent projects to completion in a deadline-driven environment;

Demonstrated ability to recognize access to justice priorities and work cooperatively to support their accomplishment;

Demonstrated ability to work in or with a complex governmental or organizational structure to effect change with support from leaders and local offices;

Familiarity with courts and self-represented litigants;

Ability to analyze and determine the relevance of data to draw conclusions and make appropriate recommendations to organizational leaders;

Skillful and experienced with interventions regarding matters relating to diversity, equity and inclusion, and access to justice;

Superior communication and customer-service skills;

Strong analytical, quantitative, and problem-solving skills to evaluate all aspects of a situation and make appropriate decisions;

Ability to work professionally with court staff, court officials, judges, other professional organizations, and the general public to maintain effective working relationships;

Working knowledge of and ability to use personal computers, including proficiency with Microsoft Office; to develop databases and systems to record and track progress; and

Ability to travel within the Commonwealth.