Chefs’ Toys (a TriMark Company)

Since our founding in 1988, great people have proven to be a fundamental ingredient in the recipe for our success. Our business philosophy is to treat everyone with respect including customers, suppliers, and of course our terrific employees. As part of TriMark USA which is one of the country’s largest providers of foodservice equipment & supplies, Chefs’ Toys has 12 retail stores across California, an eCommerce platform, and a large delivery & installation fleet. We have some of the best and brightest career-minded foodservice professionals in the industry, many of whom are trained in the culinary arts. If you have a passion for food and love a great working environment where hard work is rewarded, you'll fit in nicely at Chefs' Toys.

FULL TIME | HYBRID | BENEFITS INCLUDED
(Medical, Dental, Vision, Pet & Legal Insurance)

The Sales Consultant reports to the Sales Manager, and is located in Oakland, CA.

POSITION SUMMARY:
The Sales Consultant is responsible for managing the sales lifecycle including generating leads, writing proposals, making presentations, identifying and securing new business opportunities, monitoring account performance, and following up on sales activities through delivery to ensure satisfaction with territory-specific foodservice customers. Generally, this is accomplished by identifying a substantial pipeline of targeted customers; making in-person sales calls; visiting food service providers and by providing exceptional knowledge and service to customers in a timely and efficient manner.
Consultative sales techniques, developing long-term effective relationships with customers, following through with commitments and effective communication are all essential factors necessary to be successful in this role with TriMark – Chefs’ Toys. A strong alignment with the Company’s mission, values and goals are also necessary for long-term success and growth within the company. The Sales Consultant acquire and retain business partners by developing strong customer relationships, maintaining an active call back list, and creating and following up on referrals from their existing customer base.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Identifies new lateral and vertical market target customers through:
• Print/electronic media sources,
• Business directories,
• Liquor license applications,
• Leads from existing clients,
• Leads from the Design Build division,
• Active participation in regional leads groups and food service-related organizations and through attendance at trade shows and/or conferences.
• Monitors market conditions, product innovations and trends, and competitors' products, pricing and sales strategies to maximize competitive stance.
• Stays abreast of business strategies and trends to effectively acquire new business and to maximize revenue growth period over period with existing customers.
• Schedules weekly face-to-face meetings with existing customers to assess short and long-term needs.
• Prepares tabletop, small wares and/or equipment quotes.
• Solicits, secures, processes and ensures fulfillment of reorder business; encourages all customers to utilize the Ecommerce platform.
• Provides and highlights “sample of the month”, quarterly sales flyers and company/vendor catalogs.
• Orders samples, sets-up and presents tabletop options to customers for consideration.
• Develops a close working relationship with key decision makers at existing accounts including, but not limited to, the property’s general manager, chef, buyer, catering manager, and/or events manager.
• Communicates relevant product, pricing, chip warranties, stock availability and delivery and backorder status to customers.
• Ensures customers’ questions are addressed in a timely manner.
• Establishes effective working relationships with manufacturers’ representatives.
• Attends and actively participates in rookie and quarterly training days sponsored by the Company and our vendors.
• Subscribes to and reads foodservice magazines to maximize tabletop, small wares and equipment product knowledge.
• Performs administrative duties such as preparing and/or updated sales budget and business plans; generates and submits accurate reports (i.e., 515) both within and outside of CRM as required; keeps accurate, historical sales records per customer, and files expense reimbursement reports in a timely manner.
• Obtains and follows-up on credit applications necessary to open a new account and supports the credit/collection processes as necessary.
• Updates the Company’s Outlook Directory, ERP (SX) system and CRM system with customer and project details as available.
• Organizes, plans, and prioritizes work schedules to maximize sales and profitability while minimizing non-revenue producing duties.
• Attends and actively participates in foodservice trade shows and sales conferences as requested.
• Continuously develops the TriMark R.W. Smith brand within assigned territory by participating in community outreach activities.

COMPETENCIES:

• Reads, writes, speaks and comprehends the English language.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence,
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
• Basic business math ability
• Seeks to continuously learn and has the capacity necessary to adapt efficiently and effectively respond when in training situations.
• Assimilates and processes numerical information to make objective decisions.
• Analyzes and reasons within different contexts and situations;
• Works effectively with a variety of people with differing abilities and presentation styles.
• Computer hardware and software proficiency including an intermediate-level, hands-on knowledge of Microsoft Office Suite (Word, Excel, Outlook), and Internet navigation.
• Maintains a valid driver license and current vehicle insurance at all times throughout the employment cycle; has access to reliable transportation.
• Presents professionally, both in attire and demeanor.
• Up to 5% of the time is required to travel using personal vehicle or public transportation to attend business meetings and site visits.

Preferred:

• Identifies and implements effective relationship strategies with business associates, including key external decision makers as well as company leaders and operations and support staff;
• Communicates and resolves complex ideas using data, words or both.
• Displays a stronger than average energy level; is a self-starter who thrives in situations where managing multiple, time-sensitive commitments are easily overcome without compromising integrity or becoming overwhelmed.
• Uses objective reasoning and independent judgment to make decisions with financial consequence to the organization.
• Prior use of sales and customer relationship management (CRM) software tools and enterprise resource planning (ERP) programs.

QUALIFICATIONS & EXPERIENCE:

• No Bachelor’s Degree – four years of experience if any of the following: hospitality, customer service, outside sales or Bachelor’s Degree with three years of experience in any of the following: hospitality, customer service, outside sales.
• Ability to successfully pass a background check

Preferred:

• Bachelor’s degree plus a combination of three years’ experience in B2B outside sales or restaurant operations experience in the front and/or back of the house.
• Associates degree or Culinary Arts degree plus a combination of three years’ experience in B2B outside sales or restaurant operations experience in the front and/or back of the house.
• Three or more years’ recent B2B outside sales within the food service industry; plus
• Three or more years’ restaurant operations (front or back of the house) experience within the past ten years; and/or
• Two or more years’ recent experience as a manufacturer’s rep working either directly for the manufacturer or with a rep group.

The range provided represents the national average pay range for this position and is considered to be a general guideline. Pay for this position will reflect the candidate’s unique qualifications and may be higher or lower than the range provided based on employee geographic location. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other local, state, and federal law.

In addition to base salary, this role will be eligible for participation in TriMark’s’ benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.

TriMark’s commitment to diversity, equity, and inclusion is a purposeful mission of strengthening our organization and those we serve by uniting the unique differences of our employees. This mission is instilled in who we are as a company. We are committed to promoting diversity, equity and inclusion through sharing, education, and experiences. We are greater together through unity in diversity. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to accommodations@trimarkusa.com.


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