Join Cleveland Clinic Akron General where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Through providing the communities in and around Summit County with top-quality patient care, Akron General earned the No. 1 hospital ranking in Akron and the No. 7 hospital ranking in Ohio, according to the U.S. News & World Report. Here, you will work with and learn from some of our best caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Akron General’s Health and Wellness Center in Bath is seeking a Medical Assistant to add to their dedicated and supportive team of caregivers. As a Medical Assistant, you will be responsible for assisting in the delivery of top-quality patient care. A Medical Assistant in this role is familiar with obtaining vital signs, administering injections, assisting with splints, applying dressings, sterilizing instruments and equipment, performing phlebotomy duties, and keeping medical supplies stocked. You will also perform a variety of receptionist duties, such as verifying patient information and managing patients’ medical records, which offers a unique learning opportunity that will expand your skillset.

The ideal candidate is someone who:

• Puts their patients first.
• Thrives in a team environment.
• Demonstrates a strong work ethic.
• Provides care with compassion, empathy, and positivity.
• Is trustworthy and dependable.

Learn new skills and grow your career with a kind and compassionate team that is eager to welcome you to their team. This opportunity also offers tuition reimbursement after one year of employment.

Cleveland Clinic provides what matters most: career growth, delivering world-class care to our patients, continuous learning, exceptional benefits and working for an organization that offers many long-term career paths. Join us and experience a culture where opportunities to advance and the support to get there go hand-in-hand.

• Prepares patients for examination and treatment. Assures completion of patient histories. Obtains vital signs.
• Administers injections, assists with splints and applies dressings as directed.
• Performs sterilization of instruments/equipment, if indicated, according to established policies.
• Performs CLIA Waived tests as instructed and maintains quality controls on all CLIA tests performed in the office.
• Performs phlebotomy duties as directed.
• Orders and maintains supplies as needed.
• Performs some or all of the following general receptionist duties when needed:
• Verifies and updates patient information in the practice management system.
• Collects co-pays and open balances, post charges and accurately enters these in the practice management system. Balance charges and payments and prepares deposit.
• Answers telephone promptly and courteously; takes messages accurately and provides information as needed.
• Assembles, updates, and ensures completion of the patient medical record.
• Completes referrals and pre certifications as needed.
• Processes requests for medical records made by patients, insurance companies and others in an appropriate manner.
• Sorts mail, medical records and other correspondence as needed.
• Completes mandatory training and education in order to maintain organization and department specific competencies and requirements. Maintains applicable certification/licensure.
• Follows system and department policies and procedures with special attention to attendance and punctuality, confidentiality, mandatory education, dress code and display of ID badge.
• Other duties as assigned

Education:

• Graduate of an accredited program for Medical Assistants.

Certifications:

• Certification from the America Association of Medical Assistants preferred. Certification required within 90 days from date of hire.
• BLS from AHA

Complexity of Work:

• Maintains competencies specific to patient population served.
• Clear written and verbal communication skills.
• Effective skills with multi-line telephone systems and computers.
• Strong customer service orientation.
• Ability to handle money in a safe manner.

Work Experience:

• Prefer one year experience in a medical office setting.

Physical Requirements:

• Manual dexterity to operate office equipment.
• May require extended periods of standing, walking or sitting.
• Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly.
• Note: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required