Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Central Scheduling Clerk with Johnston-Willis Hospital you can be a part of an organization that is devoted to giving back!

Benefits

Johnston-Willis Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Johnston-Willis Hospital family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Central Scheduling Clerk to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

1 Answers telephone professionally and efficiently. Reviews and processes incoming faxes promptly.
2 Schedules patient procedures in a timely, courteous manner.
3 Schedules patients accurately according to Radiology schedules, physician block-time and staffing. Collects all necessary imaging and paperwork required for scheduling procedures. Confirms information with caller prior to closure on the phone.
4 Establishes and maintains a positive and cooperative working relationship with medical office staff as well as Physicians, hospital staff and other ancillary departments.
5 Correctly utilizes the scheduling features in the Meditech system and accurately enters necessary information.
6 Establishes and maintains a working knowledge and medical terminology vocabulary related to procedures scheduled.
7 Keeps patient scheduling board updated with new consults as they print as well as relevant patient notes. Ensures the appropriate Provider is notified of new consults.
8 Communicates changes in schedule to the appropriate team members.
9 Assists with orientation of new employees as needed and serves as resource within the department.
10 Maintains strict confidentiality regarding employees and patient information according to HIPAA Policy and Procedure.
11 Completes and maintains educational requirements.

What qualifications you will need:

EXPERIENCE

Required – Hospital experience and medical terminology

Preferred – Previous experience as a unit secretary

EDUCATION

Required – High School graduate

Preferred – Certification as a medical scheduler

Hours: Full time, day shift

This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved).

CJW Medical Center is comprised of Chippenham Hospital and Johnston-Willis Hospital. We have served the greater Richmond Virginia area for over 100 years. Our campuses offer services in orthopedics, joint care, behavioral health, cancer care, and neurology. We have been recognized as a top performer on Key Quality Measures. Our care like family culture extends to our patients, our people and our community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Central Scheduling Clerk opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.