The Opportunity

Responsibilities

• Performs open, close, and side-work duties including but not limited to preparing room and facility prior to guest arrival, setting tables, clearing, cleaning, and sanitizing tables, and assisting in the set up of server stations.
• Maintains high standards of friendly customer service by circulating in assigned sections, greeting all guests, and being genuinely interested in their needs.
• Knows portions, major ingredients and preparation of all items.
• I.D.'s all guests 40 and under and serves alcoholic beverages responsibly.
• Observes diners to ensure that guests are satisfied with the food and service, steps in when needed to assist and alerts supervisor to any issues.
• Anticipates guests needs such as beverage refills. Suggests additional items such as appetizers and deserts.
• Knows portions, major ingredients and preparation of all items.
• Performs other tasks as assigned.

Qualifications

• Customer service oriented with a positive attitude, an openness and willingness to learn, and a desire to be held accountable and contribute to a team.
• Strong work ethic with the ability to multi-task, work quickly and efficiently with grace in a high-volume fast-paced environment.
• Very organized with a strong attention to detail.
• Ability to communicate effectively.
• Possess basic knowledge of standard drink recipes and alcohol brand names.
• Available for part-time, on-call events, which include nights, weekends, holidays

Physical Requirements

• Constant standing, walking, bending, reaching and repetitive motions.
• Ability to maneuver between tables and around corners.
• Ability to lift, balance, and move large food trays, weighing up to 35 lbs.
• Visual acuity and hear

Who We Are

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.