Catering Sales Manager--Sheraton Rocky Hill Job at Newport Hospitality Group, Inc.
Catering Sales Manager
Catering Sales Manager
The Sales Manager is responsible for the implementation and direction of the property’s sales activities in accordance with the Marketing Plan. They coordinate service and activities related to the sales function in order to maximize customer satisfaction and overall profitability. They are responsible for revenue production and for the hotel meeting and or exceeding planned revenue objectives for RevPAR, occupancy, and average daily rate (ADR). The Sales Manager manages all areas of sales according to NHG standards to achieve a professional rapport within the business community.
We seek highly motivated leaders with expertise in effective and efficient hotel sales and marketing operations. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to grow, please apply now.
Benefits
- Insurance
- Paid time off
- 401K
- DailyPay: Access your pay when you need it!
- An added plus; If you like to travel, you will receive special team member hotel rates.
Responsibilities:
- Directs the sales activities to achieve budgeted goals
- Solicits, evaluates, sells, and confirms business to meet overall budgeted sales and profit margin
- Oversees the coordination of various departmental activities as related to booked business to ensure customer satisfaction and hotel profitability
- Formulates and executes projects for all market areas as stated in the hotel Marketing Plan to increase sales volume and profitability
- Participates as required in solving problems with other departments related to booked business
- Contacts customers in-house to promote good will and foster additional business, repeat bookings, and referrals
- Follows up on progress of groups booked, such as room night pick-up, rooming lists and cut-off dates, with the Front Office Management to insure maximum occupancy on a daily basis
- Enhances the property’s community image and stays abreast of competition, new developments, and sales methods and techniques in the hospitality industry to maximize profitability
- Conducts and/or attends meetings to maintain favorable working relationships among company associates and to promote maximum morale, productivity and efficiency
- Prepares reports, as requested, to develop a more informative data base for improved management decision making and critical evaluation of work activities
- Performs all responsibilities in a timely and efficient manner, following established company policy and projecting a favorable image of the hotel and NHG
- Works to achieve objectives, public recognition and acceptance
- Keeps the General Manager promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken when appropriate
Educational/Vocational Preparation:
Bachelor’s degree in Hospitality/Restaurant management or Marketing and/or comparable experience gained through 3+ years previous Hotel Sales/Marketing on-the-job training.
Qualifications:
- Three years relevant experience
- Fluent English-speaking and writing skills
- Seasoned management/supervisory skills
- Proven sales track record
- Outstanding leadership qualities
- Strong computer and Internet skills
- Outstanding moral, ethical character
- Professionalism beyond reproach
- Safety and customer service oriented
- Neat, clean, and professional appearance
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