Casino Host Job at IHP Hospitality
The basic duty and responsibility of the position is to contribute to the delivery of Excellent and Delightful Customer Service consistent with Oceano Casino’s Vision, Mission, and Values, and the organization’s strategic objectives.
A Casino Host (CH) is responsible for improving customer service, developing and implementing new promotions and maintaining and cultivating relationships with Casino Players. CH ensures satisfaction of the Casino Clients and will do their best to fulfill any reasonable requests their clients might have. The casino host has the power to issue complimentary services to players. Complimentary services (Comps) can range from complimentary meals, beverages, up to full accommodation in the Hotel. He/she is expected to develop a relationship with every level of player from first-timers players to high-profile (high-roller) players.
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Full Time Opportunity:
- Yes
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- High stress tolerance -- thrives in a high-pressure environment
We will like to meet you! Please apply here: https://secure.entertimeonline.com/ta/INPIHP.careers?CareersSearch
Job Type: Part-time
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Ability to commute/relocate:
- Aguadilla, PR: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
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