TrailersPlus is the largest factory-owned trailer dealership in the United States with 78 stores and growing! We’ve been in business for over 20 years and have served more than 400,000 satisfied customers. We also manufacture and sell Interstate trailers, which are the highest quality, most beloved cargo trailers in the world. Interstate trailers are built at one of our own plant locations in Idaho, Arizona, Arkansas, and Virginia with 90% of trailer weight sourced from the USA.

We are seeking individuals for our Glen Lyn, Virginia location who are passionate about customer service and capable of fluently communicating with and meeting the needs of our valued customers.

The schedule for this position is 10:00 am to 7:00pm, Monday - Friday with rotating Saturday shifts.

What you will get to do:

• You will get to be the first voice our customers hear when calling TrailersPlus
• Work within a great team, communicating through phone and text, assisting customers with setting appointments to visit our stores for trailers, parts or service
• Carefully listen, verify, collect and enter information into our customer relationship system (CRM)

We’d love to introduce you to the team if you:

• Demonstrate exceptional customer service skills
• Are friendly, professional, enthusiastic and you communicate in that way
• Are capable of keyboarding/typing and utilizing a computer
• Enjoy multitasking and show a strong attention to detail
• Contribute and work effectively in a close-knit and accountable team environment
• Have a year or more of call center experience and/or experience working within a customer relationship system (preferred, not required)

Why you'll love working for TrailersPlus:

• Competitive pay: $16/hr. base salary ($18/hr. base salary for Bilingual Spanish) + appointment-to-sold commissions!
• Employee-paid medical and dental benefits
• 401(k) with company match
• Paid holidays and paid time off (PTO)
• Predictable and family-friendly schedule
• Incredible growth opportunities
• Employee discounts on trailers, trailer parts and company apparel

We believe in developing our employees. We partner with them through training, coaching, and promotion to ensure their full potential and success. If you are hard-working, committed to following a proven process and interested in growth, this could be your chance!

TrailersPlus is an equal opportunity employer.

Apply Today! https://www.trailersplus.com/careers/

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Work Location: One location

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