Business Process Consultant Job at CDK Global
CDK Global/ELEAD1ONE, has an immediate opening for Regional Account Manager in the DFW metroplex that will be responsible for California.
Travel is required, as tasks involve in store training and meetings on dealership premises.
Responsibilities:
- Calling on dealer clients to discuss products, processes and return on investment
- Engage in high-profile activity across strategic client groups
- Demonstrate account ownership by Supporting client requests with a constant sense of urgency.
- Return calls, texts, emails within 24 business hours to clients / teammates accordingly.
- Evaluate and Analyze account performance and trends to determine adjustments to dealer expectations, goals and objectives in order to achieve results
- Closely Monitor system ‘red flags’ and emergencies with clients by taking immediate action at all times
- Generate additional revenue by harvesting existing accounts for additional stores and products
- Determine needs for additional resources and Training, in order to maintain continued success with all clients
- Effectively Manage time and activity to successfully engage with at least 5 clients per day
- Consistently work “lost lines” accounts to Re-engage and Reclaim revenue by planting seed of doubt “grass isn’t greener”
- Produce positive dealer surveys via Driving Sales reviews
- Effectively manage time and activity to successfully engage with at least 5 clients per day
- Remote Training / Home Office Days require a full recap sent to Supervisor by EOD
- Work with “at risk” clients and determine the proper action plan
- Effectively manage the progress and success of all clients assigned
- Consult clients on best practices and usage of CRM application
- Ensuring that the company name is in front of client at all times and ability to build value in the products/company
- Ensure that all dealerships in account group are being contacted and communicated with on a consistent basis, including follow-up and sales
- Assist client in product optimization and utilization
- Perform other duties assigned
Qualifications:
- Automotive Industry experience
- Individual must have the knowledge, skill and/or ability required to perform the essential functions of the job
- Experience with basic computer skills and a working knowledge of Microsoft Office Suite, good, confident phone skills and be able to give clear concise instructions, strong negotiating skills, and have the ability to exchange ideas with others and arrive at a decision
- Ability to multi task
- Ability to travel up to 80%
- Must be able to work as a member of a team as well as independently
- Remain teachable & adapt. Have fun, be fast, friendly, and flexible
CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:
Paid Time Off (PTO)
401K Matching Program
Tuition Reimbursement
At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.
CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.
Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.
Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.