Business Loan Associate - Loan Operations Job at WesBanco Bank, Inc.

WesBanco Bank, Inc. Wheeling, WV 26003

SUMMARY:
Loan Operations services and supports all loan areas of the bank beginning with data entry of new loans and maintaining existing loans through payoff. Loan Operations strives to provide excellent internal and external customer support for existing business and consumer loans.

Responsible for all job activities related to entering business loans into the loan accounting system, verifying accuracy of data entry and performing any maintenance required to maintain the integrity of the loan records including monitoring and adjustments to variable rate loans; assists the Loan Operations Team in the documentation, standardization and measurement of key business processes to promote a total quality management environment and allows for the continual improvement and efficiency of key departmental processes.

LOCATIONS:
This position is hybrid. The employee is split between remote and office work on a formalized schedule. Consideration for location will be in Wheeling, WV, Frankfort, KY, Ellwood City, PA or Bowie, MD.

CUSTOMER SERVICE SKILLS:
Willingness to provide a level of service which will clearly differentiate us from our competitors.

INTERPERSONAL SKILLS:
Professional demeanor in appearance, interpersonal relations, work ethic and attitude.

Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to bank employees and bank customers.

Ability to multi-task and effectively function under stressful conditions.

Ability to work as part of a team, as well as independently.

Ability to perform detailed work.

Ability to maintain confidentiality.

Ability to handle workload pressure and deadlines.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ability to learn entry process for new loans within IBS loan accounting system specific to the understanding of the loan documentation.

Ability to learn, understand and calculate accrued and paid interest.

Automatic transfer & overdraft protection set up and maintenance within loan accounting system.

Business loan customer support.

Business loan payment and payoff calculation and processing.

Interaction with loan document preparation software application(s) for review, legitimacy and verification of new business loan entry and validating General Ledger In-Process.

Data entry from Forms for year-end tax purposes including 1099M, 1099A and 1099C as related to commercial loans.

Monitoring for receipt of new loan files.

Phone calls and emails relative to group responsibilities.

Processing returned mail per department process and procedures.

Responsible for reviewing automated rate change notices on loans.

Review and maintain loan maintenance on existing loans within loan accounting system.

Review and maintain manual rate changes as necessary.

Review and verification of loan maintenance for accuracy and completion.

Reviewing loan notices and addressing undeliverable notices.

Review of loan data provided for adherence to accuracy and various regulatory and compliance requirements.

Review Posting Journal Exceptions.

OTHER REQUIREMENTS:
Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank’s policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals

Ability to write routine reports and correspondence

Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization

Ability to speak effectively to customers and employees of organization.

Basic accounting skills including understanding of debit and credit functions

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages and volume

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram for

Ability to deal with and solve problems involving several concrete variables in standardized situations

Ability to enter data in banking related software systems and ability to learn Microsoft Office Suite applications: Excel, Outlook and Word; Possess quick and accurate keyboard and typing skills

High school diploma or GED.

Experience in banking or clerical position preferred.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled


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