Must be BILINGUAL: ENGLISH/SPANISH

Essential Responsibilities

· Solicits business relationships including deposits, loans and treasury services.

· Develops and refers loans leads for commercial area. Pursues lending business development activities (including low and moderate-income segments), working in partnership with Commercial Banker.

· Execute integrated sales and relationship strategies that are in alignment with the area business plan to achieve desired revenue and service hurdles.

· Provide Treasury and Lending specialists with qualified referrals for cross-sell. Assist in closing deals across all products.

· Use sound judgment in qualifying potential customers/deals as well as recommending the right financial solutions/products for the customer.

· Partner with other branches (i.e. Residential and Commercial Lending, Treasury, etc.) to ensure ongoing and appropriate communication to support overall client and franchise objectives.

· Conducts sales initiatives through adequate procedures (telemarketing, direct mail and external business development. Ensures effective customer retention and growth through ongoing sales and servicing initiatives.

· Maintain frequent interaction with centers of influence, diverse industry segments, community leaders, regulators, and senior business contacts.

· Through extensive involvement, create local community awareness that the bank is critically focused on partnering in the community and providing broad, multi-product banking solutions to the middle market companies housed in the marketplace.

· Ensures implementation of the Bank’s customer service philosophy in regards to total customer satisfaction (knowledge, courtesy, appearance, responsiveness, accuracy, and communication).

· Handles customer situations beyond the scope of branch personnel and to ensure timely service.

· Attain to the branch production goals.

· Promote and service all the deposit products available at the bank and open all types of accounts, including checking, CDs, IRAs, Business Accounts and Safe Deposit Boxes.

· Promote and answer questions regarding the various lending products the bank offers.

· Resolve customer problems and complaints in accordance with FirstBank Florida excellent service policy.

· Answer customer questions and assists customers with all needs, such as: Safe Deposit boxes, issuing ATM cards, statements, rates, overdrafts, issue temporary checks, etc.

· Assist in implementing operational policy, ensuring transactions are processed in compliance with federal, state and bank requirements.

· Strictly adhere to internal control policies such as the account opening protocols of accurate collection, completion and updating of all required documentation.

· Input information to create account data file of new accounts. Perform any maintenance changes on existing customer’s account, such changes of address, title or rate changes.

· Act as a backup/support to Personal Bankers as needed.

· Support platform weekend schedule.

· Support team when participating in different after hour events.

· Ensure that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations.

· Open and close the branch: maintains and stays abreast of security policies and procedures.

· Assist in generating ideas for improving sales/operational issues with the bank management. Develops, implements, and monitors own sales and service plans.

Job Type: Full-time

Pay: $75,000.00 - $79,000.00 per year

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
We follow CDC guidelines.

Ability to commute/relocate:

• Hialeah, FL 33012: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.