We are part of the ONEx Platform and the Services engineering function is driving the Agile transformation journey across the ONEx organization. We the Tools and Automation team leads Jira Align, the project and portfolio management tool, and Jira Cloud, which simplifies and integrates our set of solutions and tools. Jira tools provide simplification and standardization in a comprehensive portfolio view across the ONEx organization.

As a Business Architect with system admin experience in Jira Align and Jira Cloud, you will perform the following:

• Perform as Jira system admin and a technical subject matter expert (SME) of Jira Align and Jira Cloud, leading deliveries of new/improved capabilities and functionalities.
• Leading from the Jira tools team on business processes, agile scrum transformation, and Jira tools alignment engagement projects to ensure critical tool deliverables, such as business capabilities, objectives, and value streams, are developed and implemented
• Capture and supervise business requirements from the business community, develop solutions, and deliver scalable end-to-end Jira tool solutions and capabilities by working closely with business stakeholders and engineering teams
• Hands-on involvement in troubleshooting and leading operational-related issues by working closely with internal clients, engineers & external software partner Atlassian on software issues, bugs, and product release
• Educate, mentor, and help business clients with their Agile standards and practice while using Jira tools

Skills you have…

• 5+ years of shown experience with solution implementation from designs, plans, and coordinates all aspects of business-related projects from initiation to delivery.
• Experienced in Agile practice and portfolio project management
• Acquire Jira certification or other certifications
• Work in an agile environment (Scrum, Kanban, etc.)
• Experience with the operation and system administration and support, software bug-fix, and maintenance
• Team player who is highly self-driven and motivated with a high level of initiative
• Passionate about technology and ignite people around you
• Highly desirable for the individual having Jira Align and Jira Cloud experience and has implemented system configuration changes, delivered system capabilities, and supported the Cloud platform

Why should you apply?

• Believe in building a better tomorrow for Cisco
• Thrive to have the autonomy to operate in a significant problem space solving real problems for employee experience/support
• Team player and love collaborating with, guiding, and learning from high-performing peers on software projects

That's a lot of different areas of responsibility! If you are coming up short in these areas, apply and tell us your story in an introductory letter.

Why Cisco

#WeAreCisco, where each person is outstanding, but we bring our talents to work as a team and make a difference powering an expansive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (38 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns, and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, aggressive steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us.

#LI-PE1

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.