Reliant Capital Solutions is an accounts receivable management company headquartered in Gahanna, Ohio. Reliant focuses on debt recovery in the higher education, healthcare, automotive, retail, commercial and teleservices industries. Reliant partners with clients in these industries to manage their accounts receivable and help recover money to support their bottom line. In addition, the company is dedicated to assisting consumers reduce their debt, so they can achieve their financial goals.

Reliant has been awarded numerous awards and accolades from Business First as well in the Collections industry including:

• insideARM’s Best Places to Work in Collections (2019, 2020)
• BBB A+ Rating (2007-2021)
• BBB Accredited (2019-2021)
• BBB Torch Award for Ethics Recipient – Category: Customers (2020)
• CV Magazine Corporate Excellence Award (2020)
• Ernst & Young - Entrepreneur of the Year - East Central Finalist (2019)
• Columbus Business First - Fast 50 (2010, 2011, 2018, 2021)
• Columbus Smart Business - Smart 50 (2018, 2019)
• Columbus CEO Women Owned Businesses (2018)

Position Details

• Work from home flexible
• Benefits – Medical, Dental, Vision, 401K, Paid Vacation and Holidays
• Paid training
• Advancement potential
• Fun work environment with casual dress code

Reliant’s Business Analyst is responsible for analyzing and reporting on various functioning areas throughout the company. These areas include, but are not limited to, revenue and work-flow modeling, recovery rate analytics, variance analysis, management reporting, process automation, and other functions as needed. This is a full time, exempt position that reports directly to the MIS Manager.

Responsibilities

• Create a detailed business analysis which outlines problems, opportunities, and solutions for Reliant Capital Solutions
• Assist in setting up and establishing SQL server development
• Track and maintain weekly, monthly, and yearly reports indicating business needs and requirements
• Present business reports to senior management and make suggestions on projects to increase productivity and performance
• Prepares source data for computer entry by compiling and sorting account information; establishing entry priorities
• Process customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution
• Maintains data entry requirements by following data program techniques and procedures
• Verify entered customer and account data by reviewing, correcting, deleting, or reentering data
• Tests customer and account system changes and upgrades by inputting new data; reviewing output
• Facilitates and executes efforts related to SQL database changes and modifications
• Creating, maintaining, and updating reports, queries, and workflows
• Provide expertise regarding data models, database design development, data mining and segmentation techniques.
• Assist in developing and implementing departmental procedures to streamline processes
• Maintain, report, and update advanced analytics to reduce asset recovery costs
• Assist and support overall responsibilities within the Business Analytics group
• Any other responsibilities assigned by management

• Bachelor’s degree in business or a related field required
• ARM industry experience preferred
• 3+ years of Business analytics experience
• Three (3) years SQL development experience and knowledge of SSMS.
• Excellent analytical and communication skills
• Excellent organizational skills
• Knowledge of at least one scripting language
• Knowledge of data warehousing concepts
• Advanced Excel knowledge
• Statistic and data mining knowledge
• Ability to obtain and maintain Government Security Clearance

EEO Statement

Reliant affords Equal Employment Opportunity (EEO) to for all qualified individuals and does not discriminate against employees or applicants for employment on the basis of an individual’s actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, actual or perceived gender, genetic information, Reproductive health decision-making or any other status protected by applicable federal, state, or local law. Reliant Capital Solutions has reviewed the physical and mental qualifications of our jobs. There are no requirements that tend to screen out qualified physically and/or mentally disabled individuals unless they are job related and consistent with business necessity.