Business Analyst Job at Brown Brothers Harriman
We value diverse backgrounds, so even if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application!
At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens, and steps outside their role to add value wherever they can. Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s financial well-being.
If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you…
POSITION SUMMARY
A Senior Business Analyst will be part of the Data Integration and Standards Team responsible for business analysis, research, and quality management of data across all Investment Operations Products. The individual will work to ensure the technology development and maintenance activities align with the data strategy. S/He is responsible for ensuring the correct business functionality, requirements, and industry standards are addressed within the envisioned solution. The Individual will liaise with many stakeholders across the department and BBH to accomplish the agreed upon tasks within budget and agreed upon timeframes. The individual acts under general supervision reporting to the Head of Data Integration and Standards, and is responsible to oversee the scope of projects from initiation to implementation
1. Business Analysis
- Lead business analysis efforts for a variety of Investment Operations online application projects and initiatives.
- Conduct and coordinate business analysis efforts for projects and initiatives. Determine how changing business needs will affect the system, product, process, and solution. Describe the business need and potential solution in terms that both business and technical teams can understand.
- Propose improvements to documentation and project structure.
- Partner with clients, the business development team, the implementation team and client support team to identify business and systems requirements and processes.
- Ensure current and accurate documentation of the solution, including business requirements documents and systems design documents
- Apply industry knowledge and standards to BBH’s products and client workflows to ensure the most efficient and effective client solutions.
- Identify gaps in current products or solutions and recommend and create new solutions to fill these gaps.
2. Project Management
- Perform business analysis and project management activities on assigned tasks to ensure projects stay on budget and are completed within agreed upon timeframes.
- Ensure current and accurate documentation of the solution. Perform testing of systems changes, development of product announcements and any needed modification to client demonstrations.
- Participate in all aspects of user acceptance testing, including documentation of test cases and test scripts, testing, tracking defects, and analysis of results.
3. Problem Solving
- Identify gaps in current products or solutions and recommend solutions to fill these gaps. Identify process improvements for the division to continually improve our efficiency and lower the cost of doing business.
- Review analyses of current processes and prepare recommendations for process improvement
4.Client Relationship Management
- Partner with clients, the business development team, the implementation team and client support team to identify business and systems requirements and processes.
- Facilitate and/or participate in and contribute to internal and/or external client workshops/meetings to gather, understand and document client’s project goals, workflows, complex business needs, gaps, and opportunities. Determine how changing business needs will affect the system, product, and process
5. Coaching/Development
- Lead business analysis efforts for a variety of online application projects and initiatives.
- Lead and/or assist with post project reviews.
- Identify process improvements for the division to continually improve efficiency and lower the cost of doing business.
KNOWLEDGE SKILLS & ABILITIES
Education level and/or relevant experience(s):
- BA/BS degree and/or equivalent work experience.
- 5+ years related work experience.
- Financial services industry knowledge and experience.
- Understanding of data governance, management, and modeling best practices and industry standards (inclusive of messaging standards ISO 20022, ISO 15022 and market practices)
- Understanding of custody operations and fund accounting workflows, as well as an understanding of the key roles assumed by Custodians, Fund Accountants, Fund Administrators, and Transfer Agents preferred.
- Demonstrated application of project management principles, practices, tools and techniques, including business case development, ROI analysis, planning, scope and issues management, budgeting, and facilitation.
- Proficiency using windows based applications, including MS Office applications such as Word, Excel, PowerPoint, Access, and MS Project.
- Knowledgeable in SWIFT messaging, communication methods such as SFTP and MQ, and other systems and Internet technologies.
- Ability to recognize one's own strengths and limitations, taking appropriate initiative to pursue development activities and seek assistance as needed.
- Creative and effective problem solving and analytical skills.
- Ability to provide insight to process improvement and be a dependable source for new ideas.
- Experience in leading and creating a positive team environment.
- Proven ability to influence morale and team spirit within the division.
- Ability to take action in solving problems, while exhibiting a realistic understanding of the scope of the issue.
- Demonstrated ability to communicate effectively, including targeting the communication to the audience and negotiation. Ability to compose, edit, and review sophisticated written materials.
- Oral communication skills including the ability to facilitate effective meetings and to deliver presentations.
- Consultative and advisory skills with a proven ability to build confidence in interacting with internal and external clients.
- Ability to multitask.
- Flexible and adaptable in dealing with a client's evolving needs.
- Ability to meet deadlines and work under pressure.
- Ability to lead, direct, and develop junior talent, including providing constructive feedback and performance evaluations.
WHAT WE OFFER
- A collaborative environment that enables you to step outside your role to add value wherever you can
- Direct access to clients, information and experts across all business areas around the world
- Opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm
- A culture of inclusion that values each employee’s unique perspective
- High-quality benefits program emphasizing good health, financial security, and peace of mind
- Rewarding work with the flexibility to enjoy personal and family experiences at every career stage
- Volunteer opportunities to give back to your community and help transform the lives of others
Full time Boston
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