Identifying Components

Status: Hourly, Non-Exempt
Reports To: Transportation Manager/Supervisor
Department: Moses Lake Transportation
Location: Moses Lake, Ephrata, Soap Lake, Wenatchee, Ritzville, Othello Warden, Quincy,

Grand Coulee, Wilbur, Davenport, Rock Island, Odessa, Harrington, Lind, Almira,
Creston, Electric City, Coulee City, Connell and Washtucna. (One or more of these
cities will be specified).

Salary Range: According to Salary Survey
Last Revision: February 5, 2021

Core Competencies

People For People employees may be evaluated during their annual performance review on Core
Competencies in addition to their duties contained within their job description. Each Core Competency will
then be defined based on the type of work the employee performs. Core Competencies are as follows:

• Accountable

• Focus on Customer

• Interpersonal Communicator

• Professional

• Team Centered

• Knowledge of Job

• Performance of Job

General Summary

Under the direction of the Transportation Manager/Supervisor and in accordance with the guidelines, and
policies of the company and local, state and federal laws, this position provides driving duties for seniors,
disabled, and the general public for paratransit trips, fixed/deviated scheduled routes, and/or for special
trips. Responsible for the efficient and safe operation of passenger vehicles under varying traffic and road
conditions; transporting passengers in a safe, courteous, and timely manner; properly collecting all
authorized fares and donations; maintaining complete and accurate documentation of services performed;
and for promoting and maintaining positive and professional relationships with passengers, other
employees, and the general public.

Essential Function and Duties

• Provides safe, comfortable, and reliable transportation to the public; promotes positive passenger

relations; presents a pleasant disposition; maintains a clean, neat appearance that complies with
company and contract uniform regulations.

• Operates all vehicles in a safe manner, using defensive driving techniques; maintains on-time schedule;

makes designated stops either on assigned routes or at pickup and drop-off locations utilizing “door-to-
door” or “curb-to-curb” service as applicable.

• Greets passengers in a friendly, courteous manner; provides information concerning routes, schedules,

and transfer points. Assists senior citizens and/or disabled passengers in and out of vehicles and
ensures they are properly secured if required using the provided devices.

• Collects appropriate cash donations and ticket fares, through the operation of a fare box collection

system; issues transfers; checks pass and other fare instruments.

• Observes all vehicle regulations and/or other rules, policies, and regulations as outlined by the

Company, State or Federal regulations.

• Communicates with the office or Supervisor concerning equipment, operational or passenger problems;

reports all accidents/incidents, by using a two-way radio, and/or completing appropriate written
reports. Monitors two-way radio, reporting conditions such as mechanical malfunctions, delays in
service, and traffic problems using predetermined codes.

• Must maintain all required certifications and attend meetings/training sessions when scheduled.

• Performs other duties as assigned.
  

• Job Specifications KSAOs (Knowledge, Skills, Abilities and Other characteristics)
  

• Ability to operate a transit passenger vehicle in accordance with traffic laws, ordinances, rules and

driving courtesies; calculate and handle fares and donations; and complete required forms and written
reports.

• Ability to speak clearly, to read and interpret written policies and instructions.
• Ability to be sensitive to a diverse group of individuals, including the elderly and persons with

disabilities.

• Ability to tactfully and courteously meet and assist the public; promote good passenger relations;

maintain a clean, neat appearance and pleasant disposition, and possess the ability to make sound

Department.

• Ability to handle stress and continue to perform all duties and provide service to the public in a

courteous, responsible, and timely manner.

• Ability to effectively work with other employees, supervisory personnel and the general public.

Educational/Work Experience Requirements

• High School diploma or GED.

• Must have valid Washington driver’s license and state required automobile insurance.

• Must successfully pass A DOT physical examination as required for CDL and overall driving fitness.

• Must have a minimum of five years licensed driving experience.

• Must have no moving traffic violations in the past three (3) years AND no involvement in any at-fault

accidents within the past five years as evidence by a current driving abstract. Abstract dated no more
than one month prior to hire date must be provided by applicant.

• Must have a current valid Washington State Driver’s License. If required for routed service, must be

capable of obtaining the required Commercial Driver’s License with proper endorsements.

Other Requirements: This is a Safety Sensitive

• Employment is contingent upon successfully completing and passing a Federal Transportation

Administration Pre-Employment Drug Screen. Safety Sensitive employees will be required to submit to
random drug/alcohol testing as well as for cause, post-accident, and follow-up testing as mandated by
US Department of Transportation FTA 49 CFR Part 655. Refusal to submit to drug and alcohol testing
will be treated as a positive test result(s) and considered grounds for disciplinary action, up to and
including termination of employment.

• Employment is further contingent on successfully passing a Washington State Patrol Background Check

and/or National Background Check, Reference Checks and other required documents.

• Reliable transportation to and from work.

• Telephone or other reliable communication device, such as a cell phone or pager.
• Accurate time piece (watch, etc.) carried at all times while on duty.

• Proof of Personal Vehicle Insurance.
• Must successfully pass pre-employment DOT physical examination and repeat every 2 years thereafter

or sooner if specified by physician.
Working Conditions/Physical Environment

• Ability to walk, climb, stand, kneel, stoop, bend, reach, push, pull, and grasp.

• Ability to communicate with passengers and dispatchers.

• Ability to listen for emergency sirens, bus malfunctions, passenger communications, and radio

communications.

• Ability to sit for extended periods of time.

• Ability to lift up to 40 pounds to assist passengers with bags or packages.

• Ability to partial lift/slide of wheelchair on the bus (up to 115 lbs. of force).

• Ability to maneuver passengers in manual wheelchairs to/from the bus on all surface terrains including

ramps, walkways and driveways.

• Ability to work varying shifts, hours and days, including weekends and holidays as needed. Shifts vary in

length and may be assigned to best fit the needs of the company.

Disclaimer
The statements contained herein reflect general details as necessary to describe the principal functions of
this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be
considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned,
including work in other functional areas to cover absences or relief, to equalize peak work periods or
otherwise to balance the workload.

People For People is an equal opportunity employer and does not unlawfully discriminate on the basis of
race, creed, national origin, disability, sex, marital status, age, or any other protected status covered by the
federal or state law. Please let People For People know if you need of a reasonable accommodation in order
to perform the essential functions of the job or to participate in the application process.

This job description does not constitute an employment agreement between the employer and employee
and is subject to change as the needs of the agency and requirements of the job change. People For People
exercises the right to practice Employment At Will under Washington State law. Employment At Will states
that employment with the organization is voluntarily entered into and employees are free to resign at any

time for any reason. Similarly, the organization is free to terminate an employment relationship at any time
for any reason.