Buffet Server- Full time Job at Xanterra Travel Collection

Xanterra Travel Collection Williams, AZ 86046

Overview:
LETS GET YOUR CAREER ON THE RIGHT TRACK

LIVE. WORK. EXPLORE.

Join our Food and the Grand Canyon Railway & Hotel!

Are you enthusiastic about crafting unforgettable dining experiences? At the Grand Canyon Railway & Hotel, guests can find a full service restaurant with a railroad atmosphere and a pub. We offer opportunities to share your passion for hospitality by greeting and serving guests front of house or by working back of house, where you will be assisting in the kitchen by cleaning dishes or prepping our guest’s top notch meals. All aboard for a fun and exciting job!

As our employee, you receive discounted meals, employee discounts to explore other Xanterra properties and a generous benefits program for eligible employees. By working with Xanterra Travel Collection among the beauty the Grand Canyon Railway & Hotel, this is your chance to Live, Work, and Explore in one of the most beautiful places on Earth!

About the position:

This is a full time year round position responsible for providing expedient, efficient and courteous service to The Fred Harvey Restaurant buffet dining patrons.

Benefits
  • Medical
  • Dental
  • Vision
  • 401K
  • Supplemental life and Disability
  • Employee assistant plan
  • Sick Time
  • Vacation Time
  • 8 holidays ( Including your birthday)
  • Pet insurance

Employee Perks:
  • Free Gym (10:00 AM-5:00 PM)
  • Free Pool ( 10:00 AM- 5:00 PM)
  • Free Train Tickets up to six people
  • Free Entry to Bearizona
  • Free Event Train Tickets
  • 30% Retail Discount
  • Food and Beverage Discounts
  • Lodging Discounts
  • RV Space Discount
  • Kennel Discount

Employee appreciation Events:

  • Annual Employee Appreciation Dinner
  • Annual Employee Appreciation Picnic
  • Employee of the month
Responsibilities:
  • Fully understand and support Xanterra Mission Statement and Core Values.
  • Provide prompt, attentive and courteous service to dining room guests at all times in accordance with unit policies on guest service.
  • Accurately take, fill, deliver and charge guest orders for food and beverage using the Aloha POS system.
  • Is knowledgeable of all menu items including daily food specials, portions, preparation, ingredients and presentation of menu items.
  • Is knowledgeable of wine, beer and liquor.
  • Comply with all GCR. Food & Beverage Standards.
  • Comply with all State of Arizona alcohol serving laws & GCR policies.
  • Comply with all company policies regarding tip reporting.
  • Perform all opening and closing side duties as assigned per shift requirement.
  • Responsible for maintaining proper sanitation of the dining room and side station areas while adhering to ServSafe food sanitation program.
  • Communicate with Service Manager and Kitchen Manager on out of stock items or guest food issues.
  • Handle guest complaints politely and in a timely fashion involving the Management Team when necessary.
  • Communicate with team members for additional service with any tables in assigned section.
  • Attend all required training seminars/classes as assigned by the Management Team.
  • Stringently comply with all company appearance and hygiene standards.
  • Adhere to all safety, risk management and environmental policies in performing tasks.
  • Other duties as assigned.
Qualifications:
Minimum Qualifications:
  • Must be at least 18 years of age or older.

Preferred Qualifications:
  • Previous front of the house experience as a Server, Cashier, Host, or Expeditor capacity.
  • Knowledge of Serv-Safe food sanitation program.

Basic Competencies:
  • Verbal comprehension (Understand oral and written communications, follow detailed directions).
  • Communication skills (provide clear instructions/directions)
  • Reasoning skills (problem solving and troubleshooting skills)
  • Basic math skills.

Employment Conditions:
  • Work safely to prevent on the job accidents and injuries.
  • Work in inclement restaurant conditions.
  • Work safely to ensure company equipment is secure.
  • Wear protective equipment as required by the job duties.
  • Complete required alcohol awareness and food safety certifications.
  • Work hours may include a nonstandard workweek, overtime, and various shift work as needed.

Physical Requirements:
  • While performing the duties of this job, the employee is:
  • Constantly standing, walking, twisting, using eye/hand coordination, manual dexterity, handling, wrist motion, bending/ stooping.
  • Frequently carrying, bending, stooping, lifting, pushing, and pulling items weighing up to 10lbs.
  • Occasionally carrying, bending, stooping, lifting, pushing, and pulling items weighing up to 50lbs.
  • Constantly listening, hearing, seeing, and speaking.
  • Will be required to stand and walk for long periods of time on cement floors and to occasionally walk on uneven surfaces.
Xanterra Parks & Resorts® Grand Canyon Railway (GCR) "We are an Equal Opportunity Employer, Female/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity."



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