Billing Coordinator Job at Sheppard, Mullin, Richter & Hampton LLP
Sheppard, Mullin, Richter & Hampton LLP Los Angeles, CA 90071
Overview:
This position can be based in any of the following offices: San Francisco, Silicon Valley, Downtown Los Angeles, Century City, Orange County, Del Mar, San Diego, Houston, Dallas, Chicago, or Washington DC. There is only one opening.
The Billing Coordinator is a member of Sheppard Mullin’s Accounting/Finance Department, working on the Billing Team. Reporting to the Billing Supervisor and Senior Billing Manager, the Billing Coordinator is responsible for handling a portfolio of client bills from their assigned attorneys and clients. The Billing Coordinator is responsible for full cycle billing (distributing prebills, processing revisions, submitting and posting bills). This position will serve as back-up support for the entire department firmwide.
Computer/Software Knowledge
Required: Aderant/CMS, Elite, or similar software; Outlook, Word, and Excel
Work Environment
#LI-DNI
The pay range for this position is $31.00 to $46.00 per hour.
We will consider qualified applicants with criminal histories in a manner consistent with all applicable federal, state, and local laws, including the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance.
Sheppard, Mullin, Richter & Hampton LLP, a global Am Law 100 firm, is seeking an experienced Billing Coordinator to join our Billing Department.
This position can be based in any of the following offices: San Francisco, Silicon Valley, Downtown Los Angeles, Century City, Orange County, Del Mar, San Diego, Houston, Dallas, Chicago, or Washington DC. There is only one opening.
The Billing Coordinator is a member of Sheppard Mullin’s Accounting/Finance Department, working on the Billing Team. Reporting to the Billing Supervisor and Senior Billing Manager, the Billing Coordinator is responsible for handling a portfolio of client bills from their assigned attorneys and clients. The Billing Coordinator is responsible for full cycle billing (distributing prebills, processing revisions, submitting and posting bills). This position will serve as back-up support for the entire department firmwide.
This position has a remote/hybrid work arrangement, with the expectation to be in the office on an as needed basis.
- Manages all phases of the billing cycle using Aderant billing software.
- Prepares invoices according to attorney and client billing guidelines.
- Responds to inquiries, and requests for invoices, reports, and adjustments.
Essential Functions of Job:
- Prepare invoices according to attorney and client billing guidelines.
- Communicate effectively with attorneys and staff as the subject-matter expert in all billing matters.
- Prepare ad-hoc reports, providing analysis of financial and historical data.
- Resolve complex billing issues by working with the Billing Attorney and clients.
- Respond to inquiries timely and effectively.
- Analyze invoices diligently to ensure compliance with Firm policies and client billing guidelines.
- Prioritize and meet aggressive deadlines while handling a high volume of work.
- Build, maintain, and deliver professional customer service and maintain positive working relationships with all internal and external contacts. This position requires routine communication with firm attorneys, client contacts, and other personnel, both inside and outside the firm.
- Proactively recommend improvements to existing processes.
- Respond to emails in our department inbox.
- Run special reports.
- Fill in for team members who are out and providing backup assistance when needed.
Required Qualifications:
- Three (3) years of billing experience with mid-large size law firm
- Experience with Aderant/CMS, Elite, or similar software
- Basic typing skills (at least 40 wpm)
- Proficiency with Outlook, Word and Excel
- Excellent oral and written communication skills
- Ability to interact with attorneys, staff, and clients in a professional, service-oriented manner
- Ability to work independently
- Ability to prioritize tasks and complete work within established deadlines
- Ability to thrive in a team environment and look for opportunities to provide additional support
Preferred Qualifications:
- Experience with E-Billing Hub or Bill Blast
- Experience with various e-billing vendor portals (e.g. Legal Exchange, Tymetrix, CounselLink)
- Strong organizational and problem-solving skills
Education
Required: High School Diploma
Preferred: Bachelor’s Degree
Required: High School Diploma
Preferred: Bachelor’s Degree
Computer/Software Knowledge
Required: Aderant/CMS, Elite, or similar software; Outlook, Word, and Excel
Work Environment
- Overtime will be required on occasion as the workload demands.
#LI-DNI
The pay range for this position is $31.00 to $46.00 per hour.
We will consider qualified applicants with criminal histories in a manner consistent with all applicable federal, state, and local laws, including the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance.
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