Are you looking to change youth lives?

At Firefly Children & Family Alliance you can make a difference.

We value our employees and provide a positive, fulfilling culture which allows new employees to make a difference in the lives of youth. Employment at Firefly Children & Family Alliance comes with a benefit program that includes a student loan repayment, tuition reimbursement, medical, dental, and health insurance and PTO and paid holidays.

You will assist low-income families in maintaining childcare vouchers and assistance to allow families to work or attend training programs.

Responsibilities:

Childcare Voucher Eligibility Determination (50%)

• Sincerely help families applying for childcare assistance through interviews and document collection to determine eligibility
• Precisely complete intakes for Childcare Voucher Program by obtaining required documentation and calculating relevant financial data including parent co-pay and subsidy levels
• Diligently follow orientation procedures and facilitate to families regarding the rights, responsibilities and obligations of the program
• Carefully analyze family needs to identify any special circumstances that require additional assistance
• Maintain and follow wait-list procedures

Childcare Voucher Recertification Support (50%)

• Evaluate opportunities with other site locations in an integrated support team approach to identify and connect families with the best resources
• Accommodate family needs and assist families in selecting appropriate providers, if requested
• Thoroughly maintain orderly and complete records on families receiving assistance; monitor the progress of parents in the job search process
• Precisely prepare, schedule and mail recertification letters

Job requirements:

• You have a High School Diploma or GED
• Must be bilingual
• Experience (paid, volunteer or internship) in greeting and interviewing a diverse population of customers in a service setting
• Associates or Bachelors' degree a plus
• Valid driver's license with valid insurance and no more than 6 points on driving record

At Firefly Children and Family Alliance, we are committed to advancing diversity, equity, and inclusion. Therefore, we encourage persons who represent the diverse identities and lived experiences of the clients and communities we serve to apply.

Equal Employment Opportunity:

Firefly Children & Family Alliance does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity, and disability.