Ethos Risk Services is a fast-growing company in an exciting and unique space within the insurance investigative industry, looking to add a Benefits & Compliance Administrative Assistant to our HR Team.

JOB DESCRIPTION

This position will assist with tasks associated with company benefits that are administrative in nature such as correspondence between employees and benefit carriers and maintaining electronic files and assisting with any reporting that may be required. This position provides basic answers to benefit related questions. It will also assist with obtaining necessary information from employees in effort to renew their professional license, mailing correspondence to the appropriate place and maintaining electronic files accordingly. This position be responsible for answering and directing phone calls as well as distribution of mail.

RESPONSIBILITIES

• Communicates leave policies, process and forms to employees who request leaves of absence and documents approved leaves in ADP and Evestigate.
• Assists with completing employment or benefit verifications.
• Answers basic company personnel policies, benefits, and procedures questions, referring employee to another member or HR management if unable to assist.
• Assists with administering employee benefit programs and provides answers to employee questions and refers employees to Benefit Administrator when necessary.
• Assists with the renewal of employee's professional licenses by sending applications, mailing information, and maintaining electronic file copies saving in appropriate Sharepoint folders.
• Assists employees with worker's compensation questions and directs employees to Compliance Manager where detailed responses are needed.
• Assists in filing licensing and worker's compensation reports with respective regulatory agencies.
• Saves personnel, licensing, and worker's compensation electronic documents in appropriate Sharepoint folder.
• Directs incoming calls to appropriate departments or employees providing direct phone number before transferring.
• Distributes incoming mail to appropriate person or department.
• Other duties or tasks assigned as needed.

EDUCATION

High School Diploma or GED

SKILLS

• Ability to multitask.
• Ability to communicate effectively both orally and in writing so others can clearly comprehend.
• Ability to use Microsoft 365 efficiently to include email, Word, and Excel.
• Ability to cooperate as part of a team and work independently.
• Dependable, honest, and ethical.
• Ability to execute responsibilities with accuracy and attention to details.
• Excellent organizational and time management skills.

EXPERIENCE

• Two years in a clerical or administrative position within a Human Resources Department
• Exposure to the fundamentals of health insurance
• Exposure to the fundamentals of worker's compensation

WORKING CONDITIONS:

This position works in an office environment where temperatures are constant. Frequent prolonged periods of a stationary position. Occasional walking, standing, bending, squatting, and lifting objects up to 10lbs. Constant operation of a computer and other office productivity machinery, such as a calculator, copy machine/printer. Frequent communication via telephone and in person with clients, customers, and co-workers.