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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

• Consistently offer professional, friendly and engaging service
• To uphold the Fairmont Century Plaza values and mission statement while performing positional responsibilities.
• To adhere to company policy and procedures, as stated in the company handbook.
• Exceed guest expectations
• Extensive liquor, beer, wine and cocktail knowledge
• Prepare beverages following Accor and Fairmont Hotels and Resorts recipes and guidelines for preparation
• Interact with guests in a way that makes them feel special
• Proper and friendly service when in contact with all guests
• Comply with liquor laws
• Maintain accountability, both personal and financial
• Control bar costs
• Maintain cleanliness and organization of bar prep area and bar
• Control cost and waste
• Close out paper work thoroughly
• Maintain extensive knowledge of menu, food preparation techniques
• Be pro-active by assisting co-workers
• Support and assist Managers
• Take orders and run food to tables
• Communicates easily and effectively with Front of House and Heart of House alike
• Be proficient with all aspects and services of the property
• Be familiar with all food outlets and amenities within the property
• Be knowledgeable of general city information as well as hotel history
• Clear excess dishes on table to maintain clean and orderly appearance
• Clears any and all trash, dirty dishes and glassware, IRD carts, or similar from public spaces
• Personal and financial accountability
• Be an ambassador for the department, the property and the brand
• Other duties as assigned

• Excellent knowledge of Spirits, Cocktails, Wine and Beer
• Previous customer service experience required
• Previous food and beverage and/or barista experience preferred
• Previous point of sale system experience preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible and reliable. Can work with minimal supervision
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with fellow colleagues as part of a small team and independently
• Ability to focus attention on guest needs, remaining calm and courteous at all times

What is in it for you:

• Hourly Rate: $18.50 USD
• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH

Your team and working environment:

What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza’s place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor.

This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Visa Requirements: Must provide proof of eligibility to be employed in the United States of America.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D

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