KEY RESPONSIBILITIES

• Anticipate members and guests needs and exceed customer service expectations during events
• Knowledge of menu items, ingredients and preparations
• Carry a full tray of food and/or beverages.
• Set up and break down for service and special events.
• Prepare tables by setting up linens, silverware, etc.
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Follow proper food handling procedures per Riverside County Food Handler Cert.
• Report to work as scheduled, in uniform, clocked in, and ready to be in position.
• Follow Club policies and standard operating procedures.
• Communicate with F&B management to ensure member satisfaction.
• Demonstrate sense of urgency for responding to members needs during all interactions.
• Perform additional duties as assigned.
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages

REQUIREMENTS

• High school diploma or equivalent preferred.
• Previous serving experience in a full-service environment, preferably at a fast paced, high-end restaurant, club, or resort.
• Current Riverside County Food Handler Card.
• General competency with point-of-sale system, Jonas experience preferred but not required.
• Attentiveness and patience for customers
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
• Must be able to communicate effectively with members, guests, and coworkers.
• Must be outgoing, friendly, courteous, and patient.
• Maintain a professional appearance and adhere to uniform policies.
• Must be familiar with alcoholic and non-alcoholic beverages.

PHYSICAL REQUIREMENTS

• Must be able to remain on feet standing and walking for long periods of time, up to 8 hours. As well as sit, squat, reach, bend, stoop, twist, and wipe.
• Be able to safely lift and easily maneuver trays of food frequently weighing up to 25 - 30 lbs.
• Physical activities include walking, talking, standing, stooping, hearing, seeing, talking, bending, reaching, fingering, feeling, touching, writing, grasping, handling, stretching, balancing, pushing, pulling, and wiping.
• Interaction with all types of people
• Considerable repetitive motion of hands, wrists, shoulders, and back is required.
• Must be able to work outdoors, exposure to various weather conditions such as heat, cold, wind and rain.
• Works days, nights, holidays, and/or weekends as required.
• Work in a noisy, fast paced environment with distraction conditions.
• Read and write handwritten notes.

EOE/Drug Free Workplace