The AV Recording and Streaming Specialist will work on location with the Harvard John A. Paulson School of Engineering and Applied Sciences (SEAS) to setup, operate and maintain video, recording, livestream and multimedia equipment for classes and events on the Allston and Cambridge, MA campuses.

• Support faculty, administrators and other constituencies with video and multimedia in classrooms and event spaces.
• Record and livestream classes, meetings, and events primarily within the Science and Engineering Complex in Allston.
• Operate installed and portable professional AV equipment including:
  • Projectors, LED Displays and LED Walls
  • Matrix and Routing Switchers
  • Crestron Operating and Control Systems
  • Image Capture and Annotation Presentation Technology Streaming Hardware and Software
  • Portable Media Equipment
  • Audio and Video Recording Systems Wireless and Wired Microphones
  • Audio Mixers
  • Video Cameras including Document and Robotic Cameras
• Troubleshoot networked AV systems including audio and video.
• Work with departments to create academic scheduling calendars for recording and livestreaming purposes.
• Coordinates, researches, and makes recommendations for equipment software and hardware as needed.
• Early morning, later evening and weekend coverage required on occasion.
• Other duties as needed.

3 years of related experience.

• College degree preferred, as well as dedicated experience in video production, recording and livestreaming at the industrial, educational, live event or broadcast level.
• Knowledge of Panopto, Zoom, Microsoft Teams, Kaltura and Canvas.
• Experience with ticketing systems such as Service Now.
• Advanced knowledge in video matrix switchers, remote cameras, livestream software such as Panopto and Crestron control systems.
• Experience using video, recording and livestream equipment including AJA, Analog Way, Black Magic, Extron, Crestron, Vaddio and Sony.
• Photoshop and graphic design experience preferred.
• Analytical and troubleshooting skills to identify and resolve technical issues.
• Customer service experience in a fast-paced, academic environment where quality delivery and relationship building are valued.
• Effective interpersonal skills including written and verbal communications.

The individual in this role may be in work situations where the ability to carry up to 20 pounds unassisted and to lift items weighing up to 50 pounds with assistance is needed. Standing and sitting for considerable lengths of time might also be required.

The individual in this role will travel frequently between 114 Western Avenue and 150 Western Avenue (The Science and Engineering Complex) to provide service and support to AV equipped rooms spanning over eight floors. Occasional support will also be required for events taking place on the Cambridge campus.

Early morning, later evening and weekend coverage required on occasion.

• The Harvard John A. Paulson School of Engineering and Applied Sciences does not provide visa sponsorship for administrative and staff positions.
• This position will be based in Allston, MA. Occasional travel to the campus in Cambridge, MA may be necessary. This is an on campus/onsite position.
• Harvard requires COVID vaccination for all Harvard community members. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement and exceptions may be found at the University’s “COVID-19 Vaccine Information” webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/.

About SEAS

The Harvard John A. Paulson School of Engineering and Applied Sciences serves as the connector and integrator of Harvard’s teaching and research efforts in engineering, applied sciences, and technology. Our core tenets are: educating broad-minded students; interdisciplinary research; integration across disciplines; and balancing theory, experimentation and practice to create an unmatched environment for learning and exploration. Through collaboration with researchers from all parts of Harvard, other universities, and industry, we bring discovery and innovation directly to bear on improving human life and society. For more information about us, please visit www.seas.harvard.edu.

Commitment to Diversity

SEAS is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment. Some of our core values include respect for all, serving the greater good, and welcoming individuals from diverse backgrounds, experiences, and perspectives.

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.