Griffin Tire & Auto is currently hiring for a full-time Automotive Service Advisor in the Charlotte, NC area. This sales position earns a competitive wage of $16.00-$19.00 per hour with the potential to earn up to an additional $22,500 in annual bonuses (paid out monthly).

In addition to competitive pay and our supportive culture, we offer our Automotive Service Advisors the following benefits:

• Sign-on bonus
• Medical care assistance
• Paid vacations
• Paid holidays
• Employee purchase program
• Free training
• Certification reimbursement
• Opportunities for professional growth

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! If you are interested in joining our auto team, just fill out our initial mobile-friendly online application. We hope to meet you soon!

DAY-TO-DAY

This sales position typically works 7:30 AM to 5:30 PM, Monday - Friday and has most major holidays off.

As an Automotive Service Advisor, you strive to increase the overall efficiency and profitability of our store. Every day, you do your part to keep our customers happy and our technicians productive. You thoroughly speak with each customer about their needs, and you recommend the appropriate tires, products, or services as solutions. After deciding what work needs to be done, you dispatch repair orders to the technicians and gather the purchased items.

Maintaining a well-stocked inventory, you ensure we always have all the parts and equipment we need to serve our customers. When repairs are finished, you return each vehicle to the rightful owner and make sure the customer is satisfied. If a client is unhappy with our service, you expertly handle the situation to make everything right. As needed, you are eager and happy to help your coworkers with their duties as well. You take pride in providing excellent customer service while boosting our business!

ABOUT GRIFFIN TIRE & AUTO

We are a family-owned business that has been providing the highest quality automobile repair and tire services since 1961. Our shop offers a variety of services from oil changes to engine replacement as well as free roadside assistance and an excellent parts warranty (24 months or 24,000 miles). Supplying drivers with unmatched customer service and automotive repairs, we strive to assist them in reaching peak vehicle safety and performance.

Teamwork is vital to our success as a company. Every employee plays a valuable part in our team, and everyone here has a voice. We value our capable and skilled employees and depend on them to help us provide outstanding service. This is why we offer competitive wages, excellent benefits, and a friendly, professional work environment.

OUR IDEAL AUTOMOTIVE SERVICE ADVISOR

• Organized - effectively prepares for the day and keeps things arranged in a systematic way
• Observant - pays close attention to detail
• Effective communicator - great communication skills, both verbal and written
• Team player - works well with others
• Adaptable - works with confidence in a fast-paced setting
• Friendly - provides outstanding customer service that is always respectful
• Critical thinker - thinks rationally and clearly

If this sounds like you, keep reading about this sales position!

REQUIREMENTS FOR AN AUTOMOTIVE SERVICE ADVISOR

• Proficiency in Microsoft Word, Excel, and internet search software
• Knowledge about or ability to learn about our products
• Excellent customer service skills

If you meet the above requirements, we need you. Apply today to join our auto sales team as an Automotive Service Advisor!

Location: 28214